11-19-2022 10:38 PM - last edited on 11-19-2022 11:33 PM by RogersMoin
I just got ignite does that mean I won’t get lobby camera anymore
11-19-2022 11:29 PM - last edited on 11-19-2022 11:33 PM by RogersMoin
11-20-2022 12:58 AM
@Laurajane09 Try using issuing the "Lobby camera" voice command.
For me, I just get an APPS-04154 error. That means that there is support for a Lobby Camera app in Ignite TV; I just don't have access to it. It may also be a feature that Rogers is still working on.
With Rogers Digital TV, buildings can inject a lobby camera feed onto the coax at a specific frequency that the set-top boxes tune into. For Ignite TV, they would need to implement a different solution for the feed to be viewable on the Ignite set-top box, whether it is through a Lobby Channel app or a channel that you actually tune into. (The app would be simpler to implement.) Either way, your building management team would need to work with Rogers to make this happen.
11-20-2022 08:22 AM
11-20-2022 08:42 AM
Whee the app called didn’t think of it till after I got ignite
I don't work for Rogers (and I live in a house) so I don't know whether a "Lobby camera" app is even available yet... but given that "Lobby camera" is a valid voice command, it sure looks like somebody at Rogers is finally testing one. If/when it does become available, it will probably also be accessible from the Apps screen.
The code to integrate with IP cameras has already been developed by Comcast: their Home Security customers can use the "Show me my cameras" voice command to see their security cameras on-screen. A lobby camera app would work in a similar way.
11-20-2022 08:44 AM
11-20-2022 09:27 AM - last edited on 11-20-2022 06:00 PM by RogersMoin
11-20-2022 11:07 AM - edited 11-20-2022 11:08 AM
This On Demand question has already been answered (by @57) in another thread: Resuming an On Demand Program with Ignite TV.
With the remote: Press Rogers - go to "On Demand", scroll down to "pick up where you left off", select the programme."
01-17-2023 06:10 PM
it's a big issue for my in-laws at a building with all seniors. Rogers says they are working on it... Would anyone on this forum have an update?
01-19-2023 06:33 PM
There is not much they CAN work on.
Most of the older style lobby cameras operated that they run across the cable lines with an analog or digital signal which is decoded by the TV or the box.
in these cases, rogers and even bell is the same, that the feeds are done across the internet and that the boxes dont touch the cable anymore have no way of decoding it.
The best bet would be, connecting the cable line right to the TV and have the TV scan for channels. The lobby one should hopefully show up. They would then have to swap inputs on the TV between the TV tuner and the HDMI port the rogers box is on
01-20-2023 07:49 AM
Thanks for that... maybe they could split to cable coming into the apartment. it currently running directly to the modem... I wonder what other buildings doing for lobby camera's
01-20-2023 11:49 AM
@greygables : as discussed in post 2 of this thread, there are many different options for MDUs and lobby cameras. This is something that needs to be discussed with the building management as they are the ones responsible for making this work in conjunction with Rogers. It may be that there is no lobby camera at all.
Your relatives may want to discuss this with their neighbours to see if they have it working.
01-20-2023 12:39 PM
Management did contact Rogers. They claimed they are working on the issue and as other posts on this and other threads indicate, that may or may not be true. I'm hoping to use the knowledge base on this forum to delve into the issue a bit more. My understanding is that a digital cable option is ending soon (certainly by the end of 2024) and I worried the residents of this building will not have secured entry for visitors.
01-20-2023 02:41 PM - edited 01-20-2023 02:42 PM