Ignite TV and Airpods via Bluetooth - volume?

[mackbig]

Finally upgraded to Ignite TV on the weekend.  Pretty good so far.  Noticed Bluetooth device support.   I paired my Airpod Pro's easily enough.     But I can not seem to adjust the volume.  The default when connected is on the high end of comfortable.  The level is not tied at all to the remote.  The use I am thinking of, is watching TV in bed while someone is sleeping.   So the TV would be on min, but I need to be able to adjust the Airpod volume.  

Is it possible, or will I have to get a headset that has its own volume control, I was thinking it was too good to be true.

Thanks

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[-G-]

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@mackbig wrote:

Finally upgraded to Ignite TV on the weekend.  Pretty good so far.  Noticed Bluetooth device support.   I paired my Airpod Pro's easily enough.     But I can not seem to adjust the volume.

Is it possible, or will I have to get a headset that has its own volume control, I was thinking it was too good to be true.

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No.  Unfortunately, the Bluetooth output level from the set-top box is fixed.

Confirmed with: https://www.xfinity.com/support/articles/x1-pair-tv-box-with-bluetooth

Why won't my volume adjust on my Bluetooth headphones?
Volume on Bluetooth headphones can only be adjusted if your headphones have their own internal audio volume control.

[mackbig]

thanks -G-   Surprised it hadnt been asked here before, but kind of expected the answer.  

Might be a good thing for Rogers to add to their 'Pairing FAQ / instructions'...   "Oh by the way once you are paired, you cant do this...."

[garyfigueira]

You have got a lot further than me. I have gone to setting and then devices and then audio and connected my AirPods.

They show under connected devices.

However I am not getting any sound at all from the AirPods. 

They work fine with my phone, iPad , Apple tV but not the Ignite box.

Any suggestions appreciated and welcomed