I know how annoying it is trying to enjoy a favourite program when the audio is out of sync with the video.
If this is only happening on your laptop, can you confirm which Internet browser you are using to access your Ignite TV recordings? Do you have the same issues when playing back the recordings on your mobile device via the Android or iOS mobile App for Ignite TV?
Is there anyone else in the Community noticing a similar issue when accessing their recordings from a computer?
Have you gone into the video settings for the Rogers box and set it to the resolution compatible with the TV instead of at "auto"? The "handshake" may not be working properly, so set it at 4K if you have a 4K TV or test it at 1080i.