Ignite TV Service Interruption

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I've Been Here Awhile
Posts: 2

Re: Ignite TV Service Interruption

It works on my bell phone , maybe i should switch. 

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I Plan to Stick Around
Posts: 144

Re: Ignite TV Service Interruption

Seems to be out in Ontario...as per tech supp...since approx 8:30pm.
Of course, no info on eta.

BTW, recordings appear to work but start slowly.

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I've Been Around
Posts: 1

Re: Ignite TV Service Interruption

Same here in Toronto. Down since 9pm, its now 10pm and still not working.

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I've Been Around
Posts: 1

Re: Ignite TV Service Interruption

Mine went out in etobicoke ar 9pm

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I'm a Trusted Contributor
Posts: 314

Re: Ignite TV Service Interruption

Watching my recorded show just switched to on demand.

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I've Been Around
Posts: 1

Re: Ignite TV Service Interruption

My ignite tv quit just before 9 pm. Not working yet (10:30 pm). 

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I'm a Trusted Contributor
Posts: 314

Re: Ignite TV Service Interruption

Live tv is back up but any recordings done are not right. Went to record them later now it will not record. No error just dios not set the recordingredients. 

 

 

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I'm a Trusted Contributor
Posts: 314

Re: Ignite TV Service Interruption

as of this morning: Ignite is back up and am able to set recordings. But looks like a couple of recordings that were supposed to record last night post (pm were not recorded.

 

I also had to go reset my modem because it was not connected to Inet.

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Moderator
Moderator
Posts: 1,190

Re: Ignite TV Service Interruption

Good morning Community!

 

I know sudden interruptions of your services are far from ideal but it does seem like this one has been resolved. I apologize for any inconvenience.

 

Should anyone still be impacted by these issues, please reach out to us @CommunityHelps for further assistance. If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey

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I'm an Advisor
Posts: 764

Re: Ignite TV Service Interruption

Hello all,

I have been a Rogers Digital Cable customer for...many years.  I am considering Ignite TV but threads like this give me pause.

 

Question for all Ignite TV users: When the service is down/unavailable, does the (1) Ignite TV app work? and does (2) Rogers Anyplace TV website work?

 

Basically: is there a 'backup' should the Ignite STBs go down?