Ignite TV - Recorded playback issues

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
RogersLaura
Moderator
Moderator
Posts: 774

Re: Ignite TV - Recorded playback issues

Greetings @BradA,

 

Welcome to the community and we appreciate the post! We hope you like it here. 🙂

 

It is definitely odd that the playback issue only seems to be affecting that one specific network. Just curious, if you try to play a program from that same network 'on demand', does it work well?

 

If the problem persists, kindly send us a Private Message so we may submit a ticket for you on your account to have it investigated further. For more information on how our Private Messaging system works, please check out our blog.

 

Thanks so much!
RogersLaura