Ignite TV - Recorded playback issues

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Resident Expert
Resident Expert
Posts: 3,176

Re: Ignite TV - Recorded playback issues

@va04580 wrote:
The email provided is missing info. What should we type before the @

They want you to send a PM (Private Message), not an e-mail.  Here are the instructions on how to do that:




You can also simply click on the @CommunityHelps hyperlink when you're logged in and click on "Send a PM" at the right side of the screen.



I'm a Reliable Contributor
Posts: 193

Re: Ignite TV - Recorded playback issues

Was this ever resolved?  My recordings are very low sound and my Dolby Digital 5.1 is not working on the recordings, but is working on Live Tv.

Posts: 317

Re: Ignite TV - Recorded playback issues

Hey @Square!


Thanks so much for sending us a PM, we'll be happy to look into your issue further there :).