Ignite TV Amazon Prime Video App - Closed Captioning Issues

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I've Been Around
Posts: 1

Re: Ignite TV Amazon Prime Video App - Closed Captioning Issues

My wife and I are having the same issue. Constant appearance of CC when we start up certain shows in Prime. Watched a lot during this pandemic and it is very irritating to have random captions show up. Not happening on any other device we own.

Some help from Roger Ignite would be appreciated.
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Moderator
Posts: 378

Re: Ignite TV Amazon Prime Video App - Closed Captioning Issues

Hey @Josh220!

 

Sorry to hear you're having this issue as well! Have you had a chance to follow the recommendations of @RogersMoin mentioned earlier in the thread here?

 

Let us know if there's anything further you need.

 

@RogersAndy