Greetings and welcome to our Community, @Tobiquer!
If the subtitle settings that @mdmorel mentioned don't work for you, could you please elaborate on what you're seeing when you try to change them?
Is German the only option available, is it already set to English or did setting it to English have no effect? Or is something else happening entirely?
Please let us know so that we can further assist.
Hello - I have closed captioning set on my Ignite TV box but isn't not working when I use the Netflix or Prime Video app. How do I get close captioning to work on these apps.
Thanks for being a part of the community and congrats on your first post here! 🙂
Unfortunately, adding closed captioning to your Ignite TV programming does not transfer over to your third party app settings. You'd have to log in to those apps separately and go into the settings menu to set up your preferences there.
If anyone else has these particular apps on their smart TV and would like to share the steps, feel free to chime in and lend some help!
I am getting the subtitles issue with the prime video app on the Ignite TV. Can should i do?
Good day, @kohofag539!
Welcome to the Rogers Community Forums and congrats on your first post with us! 🙂
If possible, can you kindly clarify what specific issue is occurring with your subtitles (closed captioning)? Are they not working at the moment? More info would be needed so that the community could assist you further with some suggestions or advice.
Thanks so much!