How to set wifi channel on Technicolor XB6 ?

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Don_Ca
I'm a Reliable Contributor
Posts: 210

Re: How to set wifi channel on Technicolor XB6 ?

If you used the app, did you log out first? That is an important step. You have to log out from the phone app and web app first, then factory reset.
gp-se
I'm an Advisor
Posts: 1,135

Re: How to set wifi channel on Technicolor XB6 ?


@Don_Ca wrote:
If you used the app, did you log out first? That is an important step. You have to log out from the phone app and web app first, then factory reset.

No one has ever used the phone app or web app. This is for my mothers modem, she doesn't have a smartphone or even know about apps...

What options do I have to regain WiFi control? I wish Rogers would stop taking control away from us, at least give us the option to make changes to our modem if we know how. 

-G-
Resident Expert
Resident Expert
Posts: 1,937

Re: How to set wifi channel on Technicolor XB6 ?

@gp-se  If you don't have Pods installed, you should still have control over channels and other Wi-Fi settings through the Ignite WiFi Hub.  You can also request that Rogers disable the Ignite WiFi Hub on the account.  They may or may not do this anymore but it does not hurt to ask.