How to pair a remote to an Ignite gateway and a TCL TV with Roku

[canadiantech]

There is at least one model of TCL TV that has an Roku OS in it.  Pairing is impossible unless you follow this:

When it asks for the model of the TV, use the entry field to enter  TCL-ROKU.  The dash is important.  The pairing tables  list TCL  and ROKU, but do not list TCL with ROKU, you need to make the entry to find the pairing.

***Edited Labels***

[RogersTony]

Hello, @canadiantech 

Thank you for sharing these steps with the community! 🙂

RogersTony

[canadiantech]

You are very welcome indeed.  I am a techie of quite a number of year myself.  I was frustrated when the "techie" at Rogers tried again and again to find a solution then scheduled a visit.  So i put my logical head to it and disovered the problem.  I just wnated to share this in the hopes of saving someone else the problem.