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How to pair a remote to an Ignite gateway and a TCL TV with Roku

canadiantech
I've been here awhile

There is at least one model of TCL TV that has an Roku OS in it.  Pairing is impossible unless you follow this:

When it asks for the model of the TV, use the entry field to enter  TCL-ROKU.  The dash is important.  The pairing tables  list TCL  and ROKU, but do not list TCL with ROKU, you need to make the entry to find the pairing.

 

 

***Edited Labels***

2 REPLIES 2

Re: How to pair a remote to an Ignite gateway and a TCL TV with Roku

RogersTony
Moderator
Moderator

Hello, @canadiantech 

 

Thank you for sharing these steps with the community! 🙂

 

RogersTony

Re: How to pair a remote to an Ignite gateway and a TCL TV with Roku

canadiantech
I've been here awhile

You are very welcome indeed.  I am a techie of quite a number of year myself.  I was frustrated when the "techie" at Rogers tried again and again to find a solution then scheduled a visit.  So i put my logical head to it and disovered the problem.  I just wnated to share this in the hopes of saving someone else the problem.

 

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