I can confirm that the Harmony Hub will control the new Rogers Ignite set top box. In the Harmony app, setup your Ignite box as an Arris Xi6-A (the iR codes are the same as the Xi6-T). The Rogers box is very finicky for iR reception, I have my placed back and to the left of my Harmony Hub. You may have better luck using the iR blaster cable attached directly to the front of the Rogers Ignite set top box.
I am in the same situation as you and unfortunately none of the Harmony remotes will work. All Ignite remotes us the Rf signal and harmony only works with IR. To test this for yourself, hold your ignite remote with one hand over the front and turn on/off your TV and change channels. As you will see, it work and is using the RF (radio frequency) channel. Until Rogers or Harmony can find a fix for this we are all stuck with the Ignite Remotes.
I am in the same situation as you and unfortunately none of the Harmony remotes will work.
As discussed in this and other threads on the Harmony remotes, they work just fine with Ignite because Ignite can accept both IR and RF. Of course the Ignite TV box needs to be "line of sight" for Harmony remotes to work, or the hub needs to be close to the Ignite TV box. If it's not working for you, then you likely have something configured incorrectly. Do a search for "harmony" in the Ignite forum here to view additional threads.
You are certainly correct. I have placed my hub on top of the Ignite box and can confirm that the remote is now working as intended.
I use the Harmony 665 (which I believe is IR) using the Rogers Xi6-A model (although I also have the Xi6-T box). All commands seem to work just fine, although I need to point the remote directly at, and below, the box location.
Yes, it works on my Harmony Hub. I added a new entertainment device, name is Rogers, and model Xi6-T. I had to put the IR blaster right next very close to it, and I am just 14 ft away.
I had the same situation. I was going back and forth to the Harmony site & the internet trying to find the answer, in desperation I placed the Xi6-T box behind my Harmony Hub on the T.V. stand and lo and behold everything now works. Changing channels too!
Adding Ignite (Xi6-T) in Harmony hub
I just installed ignite coming from Bell. I am trying to add the Ignite PVR in my Harmony hub.
I tried Rogers and model Xi6-T and TX061AEI and synced it but it's not working.
Also there is no on-demand button on ignite remote?
My ignite is connected to Denon X3500H AVR, I can't pair the remoter also
@14N : It looks like your post was moved to this existing thread. The Harmony hub will work just fine if properly programmed and the hub is placed close to the Ignite Box. See posts 11, 13, etc.
The Harmony when properly programmed should also be able to control your AVR.
If you're talking about programming the Rogers Remote to control the AVR, the instructions are outlined via the following link for TV and Audio Device setup.