Golf Channel Pixelated

[Yedder]

Over the last month the golf channel is pixelating continuously. This is the only channel that is having this issue as part of Ignite. What is being done to correct this issue?

***Edited Labels***

[Wordswell]

I’ve noticed this too! It’s terrible. Every minute or so the feed breaks up with pixelating distortion. 

[RogersMoin]

Hello, @Yedder & @Wordswell.

We appreciate flagging the Golf Channel pixelation issue. We understand how frustrating this can be, especially for golf enthusiasts.

If you have not contacted tech support, we can help diagnose the issue and submit the ticket. Please send @CommunityHelps a private message. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin

[Adrianvienneau]

This pixelation issue is becoming increasingly more annoying everyday. What's the solution Rogers?

[RogersZia]

Good evening @Adrianvienneau,

Welcome to the Community!

Have you had a chance to get in touch with tech support so far? If not please send us a PM @CommunityHelps so we can look into this for you. Check out this blog to learn how our PM system works :).

RogersZia

[wayner92]

This continues to happen.