Force Ignite TV to connect to pod

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I Plan to Stick Around
Posts: 9

Force Ignite TV to connect to pod

Hello,

I've searched the archives and can't find an answer to this, apologies if it has already been discussed.

 

I'm wondering if there is a way to force an Ignite TV box to connect to a pod rather than the main WIFI base station? 

 

I have a weak spot in my house, TV would just stop due to poor signal strength, so Rogers sent pods. We have had the pods set up and working for 3+ weeks, however both of the televisions in the weak zone always try to connect to the main base station (three floors away). Other devices connect to the pods no problem, so we know they are functioning correctly. However the TV's just won't. Sometimes when we unplug the TV unit it will connect to the pod initially, but shortly after (an hour or so) it's connected to the main base and we once again have weak signal issues. I have a pod in the bedroom, and another pod connected on the floor below. Both are being bypassed by the two TV units.


Thanks for any tips!

I'm a Senior Contributor
Posts: 166

Re: Force Ignite TV to connect to pod

I do not believe you can force a connection. It is possible that the PODS are not optimally located, as just spreading them out does not guarantee good coverage everywhere. Some trial and testing is required. Perform speed tests from multiple locations on each floor to see where the coverage is poor, record and analyze the results. Here are some suggestions:

1. move the Hub to main floor

2. try removing the POD on the 3rd floor

3. relocate a POD to a different room on the same floor (directly above the Hub may not be best)

It may be helpful also run the tests with all devices offline except for the measuring tool, and compare the results. One device getting poor performance in one location can negatively affect other devices.

I Plan to Stick Around
Posts: 147

Re: Force Ignite TV to connect to pod


@conquerer wrote:

Hello,

I've searched the archives and can't find an answer to this, apologies if it has already been discussed.

 

I'm wondering if there is a way to force an Ignite TV box to connect to a pod rather than the main WIFI base station? 

 

I have a weak spot in my house, TV would just stop due to poor signal strength, so Rogers sent pods. We have had the pods set up and working for 3+ weeks, however both of the televisions in the weak zone always try to connect to the main base station (three floors away). Other devices connect to the pods no problem, so we know they are functioning correctly. However the TV's just won't. Sometimes when we unplug the TV unit it will connect to the pod initially, but shortly after (an hour or so) it's connected to the main base and we once again have weak signal issues. I have a pod in the bedroom, and another pod connected on the floor below. Both are being bypassed by the two TV units.


Thanks for any tips!


If you haven't acctually redone the wifi connection for each TV box after the pods were installed, it is possible that they are just connecting to the last MAC that they were connected to.

 

Have you tried forcing a new connection by going through this:

Press and hold Exit for 5 seconds, then press the down arrow twice (down, down), then enter 9-4-3-4.

 

It will Take you to a WPS / manual setup screen where you can manually select the SSID and then enter the password.  

It should show the strongest signals first.