Crave Login via Ignite

[kennethmkelley]

Hello! I already have a Crave subscription but do not see where I can login to my account to access it via my Ignite TV box. I have the option to subscribe via Rogers but I already have the sub. Any insight is most appreciated. Thanks!

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[-G- · Accepted solution]

@kennethmkelley  This has been asked here a few times before.  Unfortunately, the Crave app on Ignite TV is not a true Crave app; it is just a convenient way to access the Crave On-Demand content, so it is only usable if you subscribe to Crave through Rogers.  There is (currently) no way for you to log into the Crave service itself.

[zackg007]

So you're saying, that on the new system they say is such an improvement, I can't view my watchlist, or continue anything I watched on a device that has the Crave App, or see what I have  already watched, or where in a previously viewed episode I currently am in.

Every day it seems Ignite finds a new way to disappoint. you can't really "flick" through channels because there is such a long wait for the next channel to load up. You can't even just punch a channel number to go to it. No, you must press enter to go to the channel you just punched in. And despite constantly trying to sell me Apple Music, there is no Apple Music app

[RogersJo]

Good Day @zackg007! 

Thanks for taking the time out to contribute to the discussion in the Community! 🙌 I've been a long standing Ignite TV customer myself and I'm saddened to hear about your experience. We're always looking for ways to improve our services and we most definitely appreciate the feedback.

I find the Ignite Voice Activated Remote to be super user-friendly and convenient when searching for a channel. You can simply press the 'mic' button and say the number of the channel/network you're looking for and it will take you there automatically. With that said, it really shouldn't take very long for the next channel to load up when utilizing the remote manually to search for a channel or network.  If there is a delay longer than a few seconds, you may want to try rebooting your Ignite Entertainment box to see if that helps. 

Regards,

RogersJo