Changes to Ignite TV Channels in Packages and Theme Packs

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ColdGranite
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Posts: 226

Re: Changes to Ignite TV Channels in Packages and Theme Packs


@aboyaci wrote:

I keep noticing that the Rogers Premier TV package has less and less total channels each month. It was 165 channels in March, then it was lowered to 125, and now it is down to 124 channels in the package. I dont know which channel was removed from the package. I just see it just goes down.


A detailed analysis of the Priemier package shows only 2 channels removed since November 2020

1.  Library channel...

2. Omni 2.

plus they are not listing all the stingray music channels.

 

The Library channel shutdown was known.

 

I am not sure what is with the OMNI 2 removal.  Although the channel 155 spot appears to be empty,  the Omni website still shows a schedule for both Omni 1 and Omni 2... 

Except that TODAY, on the Omni 1 slot (14 and 154)  they appear to be streaming the OMNI 2 schedule.

 

Anybody else know what is up?



-G-
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Posts: 2,149

Re: Changes to Ignite TV Channels in Packages and Theme Packs


@ColdGranite wrote:
Anybody else know what is up?

I'm not sure if any of us really know entirely what's up.  🙂

 

To add another data point: Rogers' back-end systems can also get messed up when the product teams re-jig how packages are structured.  When I first subscribed to Premier, it had 85 Flex Channels.  It then grew to 87, which I inherited, and that increased the number of Flex Channels that I got.  However, Premier now only comes with 86, but I am grandfathered at 87 and MyRogers doesn't seem to deal with this very well.  MyRogers shows that I am subscribed to 87 Flex Channels but I can only swap 86.

 

Weird things can also happen when a channel is scheduled to cease broadcasting.  The Ignite product team will often remove that channel from the lineup and prevent customers from subscribing to it.  However, if I have an  active subscription to that channel, it will remain active and I will continue to receive it, but cannot make Flex Channel changes without losing that package.  I can (and have) called Rogers Tech Support, and they can swap individual channels, but if they don't do things right (long story) your account can get into a bad state and you can then no longer swap Flex Channels until your account gets repaired.



aboyaci
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Posts: 31

Re: Changes to Ignite TV Channels in Packages and Theme Packs

I think you found it ColdGranite. Its the OMNI 2 channel that is missing in the list for some reason. Thats what brought it from 125 to 124.

 

The 164-165 channels included the 40 Stingray channels. I am aware these are all UNIQUE channels counted once. Not the duplicates as a second one. But I agree, OMNI 2 is the one that is missing in the list for whatever reason.

danno100
I Plan to Stick Around
Posts: 31

Re: Changes to Ignite TV Channels in Packages and Theme Packs

Ya got short changed on Fox1 Sports!! Thanks

ColdGranite
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Posts: 226

Re: Changes to Ignite TV Channels in Packages and Theme Packs


@danno100 wrote:
Ya got short changed on Fox1 Sports!! Thanks

Fox Sports has been a standalone $7 channel since June 2020.



PatrickJB
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Posts: 16

Re: Changes to Ignite TV Channels in Packages and Theme Packs

My channel line-up on MyRogers no longer lists the American networks (ABC, CBS, Fox, NBC, and PBS), and browsing all available channels lists them as not being included in any of the bundles anymore. Does that mean we soon won't be able to watch them without an American theme pack or some such?

-G-
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Posts: 2,149

Re: Changes to Ignite TV Channels in Packages and Theme Packs


@PatrickJB wrote:

My channel line-up on MyRogers no longer lists the American networks (ABC, CBS, Fox, NBC, and PBS), and browsing all available channels lists them as not being included in any of the bundles anymore. Does that mean we soon won't be able to watch them without an American theme pack or some such?


I noticed that as well when comparing Ignite TV bundles on https://www.rogers.com/web/consumer/ignite-bundles/channels but thought that this had to be a mistake.

 

However, looking at "My TV Channels" on MyRogers, it says,

 

- - - - - - - - - -

⚠️ Our TV Packages are changing as of July 7, 2021.

 

The following channels will only be available as part of a Theme Pack for new Ignite TV customers, but will remain available to you as an existing Ignite TV customer. They will not appear on your rogers.com channel dashboard, but you will still be able to view them as part of your subscription.

CBS
ABC
NBC
FOX
PBS
CW†
Citytv Toronto*
Global Maritimes**

†Impacts London, St. Thomas, Strathroy, Tillsonburg in Ontario only.

*Impacts all regions in New Brunswick and Newfoundland.

**Impacts Acadian Peninsula, Bathurst, Campbellton/Dalhousie, Miramichi, St. Andrews, St. Stephen, Edmundston, Woodstock in New Brunswick only.

- - - - - - - - - -

 

If new Ignite TV customers want to get CBS, ABC, NBC, FOX and PBS, they now need to spend an extra $3/month for the "Prime Time Pack".



toolcubed
I'm a Senior Contributor
Posts: 474

Re: Changes to Ignite TV Channels in Packages and Theme Packs

Well that's interesting.  This appears as bad optics and seems to be purely a money-grabbing tactic, especially when many people can get these channels for free with an antenna.  I wonder if Bell will follow suit with their channel lineups...

-G-
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Posts: 2,149

Re: Changes to Ignite TV Channels in Packages and Theme Packs


@toolcubed wrote:

Well that's interesting.  This appears as bad optics and seems to be purely a money-grabbing tactic, especially when many people can get these channels for free with an antenna.  I wonder if Bell will follow suit with their channel lineups...


The funny thing is that when a $25 "skinny basic" TV package was first proposed, Bell complained that they should not be required to carry the major US "over the air" networks; Rogers insisted that their carriage should be required.

 

When Skinny Basic launched, Bell chose to not carry ABC, NBC, et al.  Rogers did.  Today, Bell does include the US networks in their basic Starter package but Rogers has dropped them across all bundles.

 

Those US networks have been staples in even the most basic TV packages for decades.  The optics of this change are really bad and I'm still not convinced that it even makes any business sense.



ReneHache
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Posts: 76

Re: Changes to Ignite TV Channels in Packages and Theme Packs

I guess Rogers want to force you to watch the canadian channels instead. and the Prime Time Pack don't even include american time shifting, that's an other 3$ if you want it.

The way I see it, It won't be surprise that the main packages will disappear in the extended future and theme pack will be the only choice to get your channels, it can be goof for those who want very few channels...