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Can I get Ignite TV without also switching my internet?

slb260
I Plan to Stick Around

I was on chat tonight trying to see if I could get a better price on my cable.  The only thing I was offered was Ignite TV.  In poking around the web site, it seems this is only offered in a bundle with internet.  Is this the case?

 

 

 

***Edited Labels***

17 REPLIES 17

Re: Can I get Ignite TV without also switching my internet?

-G-
Resident Expert
Resident Expert

@slb260 wrote:

I was on chat tonight trying to see if I could get a better price on my cable.  The only thing I was offered was Ignite TV.  In poking around the web site, it seems this is only offered in a bundle with internet.  Is this the case?


Yes, that is correct.  Ignite TV requires an Internet service and is only available in a bundle with Ignite Internet.

Re: Can I get Ignite TV without also switching my internet?

slb260
I Plan to Stick Around

So basically they want to force you to use their internet.  I already have internet from another company that I am happy with, so I'm stuck with the cable and price I have then, I guess.

Re: Can I get Ignite TV without also switching my internet?

Just to note, if you wanted Bell Fibe TV, then you would have to run Bell's internet, same for any other large incumbent or any of the TPIA TV services.  That appears to be an industry standard practice.  Not defending Rogers here, but, it appears to be a common practice.  The only exception that I know of is RiverTV by Vmedia and that's due to how their internet TV service is classed.  I haven't paid enough attention to it to tell you why Vmedia can offer TV services over other carrier's internet systems.  



Re: Can I get Ignite TV without also switching my internet?

-G-
Resident Expert
Resident Expert

@slb260 wrote:

So basically they want to force you to use their internet.  I already have internet from another company that I am happy with, so I'm stuck with the cable and price I have then, I guess.


Basically, yes, but force is a bit of a strong word.  There are both technical and legal reasons why the current situation is the way that it is.

 

Ignite TV is a streaming service, and it technically probably could work okay if your Internet provider has a good-enough connection to Rogers, but Rogers also could never support such a configuration if/when you run into problems.  Furthermore, the Ignite modem and set-top boxes (and all the other related components) are all designed to work together as an integrated solution.

 

As for the legal reasons, many channel owners put clauses into the licence contracts that require their content be distributed over a "closed network", which prevents Rogers from streaming those channels over any non-Rogers network.  There are some channels that I absolutely cannot watch on the Ignite TV mobile app (due to content rights restrictions) if I am connected to a non-Rogers network.

 

Ignite TV also integrates with other streaming services... so it was designed, pretty much right from the start, to be delivered as an add-on to an existing unlimited Ignite Internet service.

 

As @Datalink  mentioned, there are a few providers out there (Amazon also has various optional channel subscriptions that they can sell you to augment Prime Video) that can legally stream channels over the Internet, regardless of your Internet provider, because they were able to obtain the rights to do so but your channel options are very limited.  Some channel owners also stream their own content directly.

 

I already have internet from another company that I am happy with, so I'm stuck with the cable and price I have then, I guess.


I understand your situation.  I actually know more than a few people who have had Rogers Cable TV for decades along with Bell Internet and Home Phone, and cannot change their Internet provider because they either cannot or do not want to change their email address, and are perfectly happy with all of the services that they currently have.  However, there will also come a day when Rogers Digital Cable will literally shut down and go off the air, and you will need to look at other options before that happens.

 

So... until there are substantial changes to how content ownership and licensing works in Canada and how the television industry itself is regulated, we are all stuck with the situation that we currently have now.  The irony is that Rogers is both part of the problem and a victim, all at the same time.

Re: Can I get Ignite TV without also switching my internet?

57
Resident Expert
Resident Expert

@Datalink wrote:

Just to note, if you wanted Bell Fibe TV, then you would have to run Bell's internet...


You can get Bell Fibe as a "zero rated internet" TV service. However, the pricing (and usability - Apps, etc.) is such that it's not typically worth it.

 

https://www.digitalhome.ca/threads/fibe-tv-now-available-as-a-standalone-tv-service.265369/



Re: Can I get Ignite TV without also switching my internet?

slb260
I Plan to Stick Around
Thanks. That's very informative. What you said about the internet provider is bang on - I've been with them for decades, and have an email address specifically with them. That provider does offer tv services now, so I may have to switch over to them, if cable disappears.

Re: Can I get Ignite TV without also switching my internet?

-G-
Resident Expert
Resident Expert

@57 wrote:

@Datalink wrote:

Just to note, if you wanted Bell Fibe TV, then you would have to run Bell's internet...


You can get Bell Fibe as a "zero rated internet" TV service. However, the pricing (and usability - Apps, etc.) is such that it's not typically worth it.

 

https://www.digitalhome.ca/threads/fibe-tv-now-available-as-a-standalone-tv-service.265369/


That is so true.  Back when I was a Fibe TV customer, I was in a situation where Bell could barely provide me with enough bandwidth for their TV service and it made my blood boil to pay an exorbitant monthly fee for Internet (that kept rising on a regular basis)  for a service that was essentially unusable.  (and Rogers had serious problems delivering Digital Cable in my area.)  Bell really, REALLY did not want me to switch away from Fibe TV, not even to satellite.  Strange as it may sound, it actually ended up being more expensive for me to switch to a standalone Fibe TV service (with no Internet) because my bundle discounts would all drop off.

 

The bottom line is that it pretty much costs an IPTV service provider the same amount to deliver their TV service regardless of whether or not you use their Internet service, so they cannot offer a standalone TV service competitively when that service can only be delivered over their network.

 

It will be very interesting to see if the current market situation forces changes to how we currently obtain TV services, driven by channels disappearing, with less and less compelling content on conventional broadcast TV, and how the channel packages themselves are currently priced and structured.  I am almost at the tipping point where I can get all the content that I want to watch (and at a higher quality) on streaming services (that I already pay for) or over-the-air (for free) and it doesn't make sense to spend money for an increasing number of TV channels that I have no interest in watching.

Re: Can I get Ignite TV without also switching my internet?

jjjjy7
I'm a Reliable Contributor

@-G-   I think I am in the same boat.  Most of my time is spent watching Netflix, Prime, and Youtube.  I have found that CraveTv hasn't really had much that peaks my interest so I may cancel it soon.  I thought I would miss live sports, but strangely I am not.  I have found that I am paying for a lot of channels on Ignite TV that I have no interest in, and never watch.  I am getting tired of hearing that Rogers may be losing channels due to contract negotiations (especially the whole AMC saga) - so I might as well just pay for the streaming services/channels I want.  Time will tell.

Re: Can I get Ignite TV without also switching my internet?

-G-
Resident Expert
Resident Expert

@jjjjy7  Thanks.  I totally agree, and I apologize for pushing this thread off-topic a bit after the original question had already been answered.

 

For anyone who wishes to continue the discussion concerning how the Ignite TV packages are structured and what they do and do not like about Rogers' current offerings, there's another thread in the Ignite TV section that you might be interested in:  https://communityforums.rogers.com/t5/Ignite-TV/Changes-to-Ignite-TV-Channels-in-Packages-and-Theme-...

Re: Can I get Ignite TV without also switching my internet?

Gumby2
I've Been Here Awhile

The fact is that Rogers is forcing people to switch and it is a play to get people onto its internet. There are lots of streaming services which do not require you to buy their internet - Netflix, Prime Video, Britbox, Acorn, GEM to name a few. The fact also is that Rogers has offered Rogers Anyplace TV for years and it could be accessed over any internet service (no technical problems were obvious to anyone who used it). You had to buy Cable to get it but if you had cable you got the service so Rogers is switching to more internet and requiring you to get their internet AND still selling their cable service. They chose October the 10th to cut off Anyplace TV  but there is no obvious reason other than financial gain why they could not have kept it going as long as they had cable services going.

 

On the licence question - yes some networks did force Rogers not to run them (MSNBC for example) but lots did not so from my perspective much choice remained.

 

Re: Can I get Ignite TV without also switching my internet?

-G-
Resident Expert
Resident Expert

@Gumby2  Back in 2015, VMedia tried to launch an independent OTT IPTV service.  Not surprisingly, Bell (with support from the other large vertically integrated media companies) tried to block this and the courts sided with them.  Until the CRTC makes a major policy decision/change, TV service providers are required to bundle IPTV with their own Internet service.

 

We are starting to see services such as StackTV and RiverTV emerge but, today, we cannot subscribe to Ignite TV independently of Ignite Internet or subscribe to Start TV if we are an Ignite Internet customer.

 

As for the imminent shutdown of Anyplace TV, this just appears to be the next step on the long, slow path to retiring Digital TV.

Re: Can I get Ignite TV without also switching my internet?

Gumby2
I've Been Here Awhile

OK - except they are not retiring cable service right away and could keep this service. It seems more about money than service - they see an opportunity to grow their internet service and also work towards squashing some of the smaller internet providers. Rogers makes enough money it could do something for its customers who have paid lots for their rogers services....

Re: Can I get Ignite TV without also switching my internet?

-G-
Resident Expert
Resident Expert

@Gumby2 wrote:

OK - except they are not retiring cable service right away and could keep this service

 

Rogers makes enough money it could do something for its customers who have paid lots for their rogers services....


It is not quite that simple.  With Anyplace TV, Rogers has infrastructure in place that was built on a scale to service millions of Digital TV customers.  Now, they do not have anywhere close to that.  In addition to the costs of keeping that infrastructure powered up and cooled, there are other operational costs, licencing fees, maintenance and support fees for equipment, etc., and all that infrastructure is taking up valuable physical floor space in their data centres.

 

The most cost-effective and efficient way to shut down a large-scale service is to do it in phases, and Anyplace TV is a value-add, not an essential part of Digital TV.  And I am sure that Rogers also expects that this action will drive more remaining Digital TV customers to switch to Ignite TV.

 

I know that for some, this really stinks.  However, shutting down Anyplace TV is a pretty easy business decision to make, without any significant downside, and easy to justify to regulators, if required.

Re: Can I get Ignite TV without also switching my internet?

senordd
I Plan to Stick Around
You can probably get a better deal by bundling them instead of getting just TV from them. They also give better pricing to people on Ignite vs the legacy hardware because they want as many people as possible on the new equipment. You also can’t ever switch back to the old equipment if you decide to upgrade to Ignite.

Re: Can I get Ignite TV without also switching my internet?

James_Greene
I Plan to Stick Around

I'm working from home and need an internet connection all the time.  I'm NOT with Ignite TV but may decide to switch over.  I heard that I can do this online and save the activation fee.  However, I also heard that by doing this, I will need a new internet modem and new TV set box.  No problem there.  My question is this.  If I do decide to do this, will I lose my internet service from the time I switch over online until the time I get my new internet modem?  Or will I still be able to use my internet service using my current modem until I get my Ignite modem.  Thanks.

Re: Can I get Ignite TV without also switching my internet?

Greetings @James_Greene!

 

Don't worry! Your current services will remain active until the new services are activated in the home. It should be a seamless transition. 🙂

 

Regards,

RogersCorey

Re: Can I get Ignite TV without also switching my internet?

James_Greene
I Plan to Stick Around

@RogersCorey, thanks for the response.

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