I guess they dont understand what 'last' is referring to?
Compared to BACK, most people understand its to go back a menu/screen.
In the case of this, the LAST fuctions the same as a back button, going back to the LAST screen you were on.
I believe on live TV, it also brings up a menu of the last few number of channels, etc you were viewing.
The LAST button does that.. kinda.
If I remember right on the cable boxes, when you hit the last button, it went right to the last channel you were on.
On the Ignite, what it does is bring up the a list, showing the last X many channels visited, defaulting onto the last channel viewed.
Hitting OK, then will go to that channel.
So it is another button click, but doable.
There is no LAST button on mine. Going to the previous channel is a very convenient feature if you accidentally bump the remote and change the channel, or if the cat steps on it, etc. I had it with Bell and used it often. Rogers channel lineup seems to have no rhyme or reason and I usually give up trying to find a channel and use the voice command. Without that I would be totally lost. After more than a month I still have no idea of the channel numbers and having to reset it to the ones I'm subscribed to every time I use the guide is a real pain too. I guess there was a reason Rogers is so much cheaper.
There is no LAST button on mine.
The "last" button is that big left-arrow to the left of the "voice control" button.
It will give you a list of several previously-viewed channels with the highlight defaulted on the most recent "last".
Choose the one you want and press the "ok" button.