@KrombopulosDani wrote:
I am confused by your use of the word progress, how exactly is it progress to have limited access and control over your DVR recordings? I don't remember this being an issue with the old PVR boxes before ignite TV but I may be wrong on that one.
The Cloud PVR is "progress" in many ways... but the current implementation also has limitations. One technical limitation is that if you start watching a program on live TV from the beginning and then press RECORD ten minutes in, the program will only start recording from the time that you pressed RECORD. Another limitation is that you only have 200 hours available... which fills up very quickly.
I don't know why recordings can only be kept for one year. Comcast lists this as a restriction on their service as well, so it could be a quirk of their implementation. You may also notice that the program descriptions on almost-one-year-old recordings start to display incorrectly and point to other completely different and unrelated program descriptions, so it looks like a UUID is not big enough and may get reused after less than one year... and Comcast may have tried to "fix" this problem by expiring recordings. Content owners also don't like it when digital recordings can be kept indefinitely, and I don't know if this limitation (or the ability to enforce a limited lifetime on recordings) allows Rogers to negotiate more favourable terms when they license channels and other program content.
@iantweedle wrote:
..All recordings that I have are set to delete on when space is needed. My hard drive has never gone above 80% so it wasn't that.
Does Rogers automatically delete recordings in my cloud drive after a certain length of time?
My guess is that at a certain percentage, like 80%, recordings will be deleted since there needs to be headroom for upcoming new recordings. I suggest you change your setting for the save time, or not let the recorded amount go that high.
Recordings are deleted after one year. See link below:
https://www.rogers.com/customer/support/article/recording-with-ignite-tv
Edit: I realize this is not a physical hard drive at your home where 80% was too high (before you ran into problems) and 50% was typically recommended, however, they may still want some "headroom" so recordings may be deleted in advance of reaching 200 hours.
@57 wrote:
@iantweedle wrote:
..All recordings that I have are set to delete on when space is needed. My hard drive has never gone above 80% so it wasn't that.
Does Rogers automatically delete recordings in my cloud drive after a certain length of time?
My guess is that at a certain percentage, like 80%, recordings will be deleted since there needs to be headroom for upcoming new recordings. I suggest you change your setting for the save time, or not let the recorded amount go that high.
Recordings are deleted after one year. See link below:
https://www.rogers.com/customer/support/article/recording-with-ignite-tv
From what I have seen with Ignite TV, you can hit 100% of your quota and you still have some leeway before you lose recordings; I have not lost one yet even though I have flirted with hitting 100% many times. Likewise, your (manually) deleted recordings will also stay in the "recycle bin" for a while, even when you hit the 100% mark, although you run the risk that those recordings may get automatically purged (and become unrecoverable) faster than usual. However, the 1-year lifespan is absolute and your recordings WILL disappear after 1 year.
