Just had Ignite TV with 150U installed this weekend. Has anyone noticed the Arris XB6 a little noisey. I can squeeze the modem casing and the noise stops. It is most likely a vibration from an internal fan. Wondering if it is worth my time to have the modem replaced.
Welcome to the Rogers Community Forums! 🙂
I appreciate joining the Community and posting your query. I can see such noise from the modem may become annoying. I suggest discussing this matter with your Concierge support and request to swap the modem.
Community - anybody else experiencing a similar issue with Arris XB6 modem?
Just started up with the Ignite TV, switching from Rogers cable. A few questions I have ( rogers chat line really busy):
1) Is the noise from the Ignite box unavoidable? It whirs like a small fridge.
2) How do I now watch TV on my laptop?. I lost the rogersanyplaceTV privelege by making this shift.
3) Ignite TV seems to be delayed by about 30 seconds from cable ( for a short while we had both systems running so I could compare) .
The XB6 contains a fan so it does make some noise, but I do not hear it when the TV is on.
Log on to your Rogers account, MyRogers, TV, and look for Watch Now. Then save the web link so you can go there directly.
Likely due to the IPTV architecture. Not an issue for met.
I have one in my bedroom.. not super close, its across the room, but can not hear it at all even in dead silence. I wonder if that box might have an issue if its that loud?
You can watch TV via a computer webpage, via https://ignitetv.rogers.com/
Or via the specific app for your device.
This site allows you to watch live TV (most channels) while at home, some while remote.
Watch on demand content, as well as you can set recordings and watch them from there as well.
As Bplayer said though, the delay i think is unavoidable due to the streaming nature.
Most cases it shouldnt be super horrible, its not like one would miss the start of a broadcast, everything is delayed. The biggest complaint I have seen has been live sports.. where someone say has their window open and hears someone on regular cable cheer a split second before you local see it happen.