Just had Ignite TV with 150U installed this weekend. Has anyone noticed the Arris XB6 a little noisey. I can squeeze the modem casing and the noise stops. It is most likely a vibration from an internal fan. Wondering if it is worth my time to have the modem replaced.
I appreciate joining the Community and posting your query. I can see such noise from the modem may become annoying. I suggest discussing this matter with your Concierge support and request to swap the modem.
Community - anybody else experiencing a similar issue with Arris XB6 modem?
The xb6 modems are the only ones with fans that being said usually they are not louder than a computer fan if so you may have a flty unit. It also could be a lose internal screw... But it easier to replace the unit and let Rogers refurbish the unit