2 remotes for 1 Ignite box?

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I Plan to Stick Around
Posts: 13

2 remotes for 1 Ignite box?

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box.  2 chairs in living room far apart, cannot share 1 remote.  When I had Bell, I could change channels with phone app, cannot with Rogers app.  

 

I asked in Rogers store but nobody knew if you can sync 2 remotes up to same box.  This is second box in basement.  They do sell remotes so I asked the guy, if my remote was broken, I would just bring it in and exchange it so why do you sell them.  That stumped him.  He said it must work then but couldn't verify it and said there was no refund if it didn't.  

 

Does anybody know, can you use 2 remotes on same box?

 

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I'm a Reliable Contributor
Posts: 227

Re: 2 remotes for 1 Ignite box?

 


@98765432l wrote:

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box.  2 chairs in living room far apart, cannot share 1 remote.  When I had Bell, I could change channels with phone app, cannot with Rogers app.  

 

I asked in Rogers store but nobody knew if you can sync 2 remotes up to same box.  This is second box in basement.  They do sell remotes so I asked the guy, if my remote was broken, I would just bring it in and exchange it so why do you sell them.  That stumped him.  He said it must work then but couldn't verify it and said there was no refund if it didn't.  

 

Does anybody know, can you use 2 remotes on same box?

 

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You sure can. I have one and my wife has one.

 

Just setup the second remote just like you did for the first one. Viola ! 2 remotes.

 

I haven't tried a third one yet but most likely will work as well, guessing.

 

Good Luck

Bill

 

Resident Expert
Resident Expert
Posts: 2,818

Re: 2 remotes for 1 Ignite box?

Yeah, there's no reason two identical remotes set up identically shouldn't work on one box.



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I Plan to Stick Around
Posts: 13

Re: 2 remotes for 1 Ignite box?


@Biollw wrote:

 


@98765432l wrote:

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box.  2 chairs in living room far apart, cannot share 1 remote.  When I had Bell, I could change channels with phone app, cannot with Rogers app.  

 

I asked in Rogers store but nobody knew if you can sync 2 remotes up to same box.  This is second box in basement.  They do sell remotes so I asked the guy, if my remote was broken, I would just bring it in and exchange it so why do you sell them.  That stumped him.  He said it must work then but couldn't verify it and said there was no refund if it didn't.  

 

Does anybody know, can you use 2 remotes on same box?

 

*** Added Labels ***


You sure can. I have one and my wife has one.

 

Just setup the second remote just like you did for the first one. Viola ! 2 remotes.

 

I haven't tried a third one yet but most likely will work as well, guessing.

 

Good Luck

Bill

 


I am really confused.  I visited my Rogers store again today as the guy yesterday was going to ask his . . mgr.  Today, the . . mgr and the area rep were in the back room in a meeting.  They both said no it won't work as the programming of the second remote will wipe out the first remote and you'll still only have 1 remote.  They say if I buy a second remote, there is no return on it and I'd be out $25.00.  

 

Rogers says no and you're saying yes.  I'm confused.  Sorry

Moderator
Moderator
Posts: 654

Re: 2 remotes for 1 Ignite box?

Hello @98765432l,

 

I can imagine how confusing it must be to keep getting conflicting responses to your question about having 2 remotes to control one Ignite TV set-top box.

 

I can confirm that @Biollw is 100% correct in stating that 2 remotes can be used to control one Ignite TV box. I have tested this myself in our Lab environment as well as at home. My apologies that you were not given the correct information at the store. I assume they were unsure and did not want you to spend $25.00 on a remote that is nonrefundable and may not serve your needs.

 

Thank you for posting your concern in our Community! If there are any other users that have successfully synced two remotes to one Ignite TV box feel free to chime in with your own experiences. =)

 

RogersTony

I Plan to Stick Around
Posts: 13

Re: 2 remotes for 1 Ignite box?

Thank you Tony and Bill.  You have both confirmed that you have actually connected 2 remotes to a single box.  I will have to make a 3rd trip now to Roger store and this time buy a remote.  It has not been a fluid transition back to Rogers but you both with the input from 57, have helped.

 

Thank you

I Plan to Stick Around
Posts: 13

Re: 2 remotes for 1 Ignite box?

CONFIRMED - 2 REMOTES WORK ON THE SAME IGNITE BOX

 

I finally got back to the Rogers store.  Bought my second remote.  Connected remote to Rogers box.  Both remotes work on 1 box.

 

CONFIRMED - 2 REMOTES WORK ON THE SAME IGNITE BOX

I've Been Here Awhile
Posts: 2

Re: 2 remotes for 1 Ignite box?

Hi.  I too want the 2 remote thing working.  Do you have the voice control also working, both on the same Ignite box?

 

Thanks!

 

Gabor


 

I'm a Reliable Contributor
Posts: 227

Re: 2 remotes for 1 Ignite box?

Both remotes connected work perfectly including voice commands.

I've Been Here Awhile
Posts: 2

Re: 2 remotes for 1 Ignite box?

Thanks!!

 

And I tried it, and mine works too, now.  It was installed earlier today and the installer did not think the voice would work.  But it does..

 

Now one more teensy thing, on my to-do list, is getting a decent 3 minute fast forward working reliably.  It kind of sucks at the moment.  I use voice to move it, and that actually works, but buttons, not really well.

 

Early times, but I think I like it so far (not like I have much choice :-))