Help
Ignite TV™
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Knowledge Base Articles

How to fix a black screen on Ignite TV or Ignite Streaming

Trying to watch Ignite TV or Ignite Streaming but only seeing a black screen? There are a few potential reasons for this. Try these troubleshooting steps in sequence to solve the problem.   Step 1: Check for Outages If it’s more than one TV in your ...

How to reschedule or cancel an Ignite Service Appointment

Follow these easy steps to reschedule or cancel your Rogers IgniteTM Service Appointment online or through MyRogers, so you can manage your appointment on your own time.   Rescheduling or cancelling using your Rogers EnRoute text message Open ...

RogersJo by • Moderator
  • 243 Views
  • 0 comments
  • 0 likes

Ignite TV Error Codes

Seeing one of the below error codes on your Ignite StreamingTM screen? Read on to learn what it could mean and how to resolve the issue.   Error Codes   XRE-00017:  “Unable to connect to service. Please ensure the cable connections are t...

Rebooting your Ignite Entertainment Box

There are four easy ways to reboot your Ignite EntertainmentTM Box (without losing any of your settings or content!).   By Manually Unplugging Unplug your Ignite Entertainment Box.Wait 30 seconds.Plug your Ignite Entertainment Box back in. From...

Top Contributors
Copyright © 2024 Khoros, LLC