Use Downtime Schedules with Ignite WiFi Hub

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RogersTim
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With Ignite WiFi Hub, you can use Bedtime Mode to bring designated devices offline to make sure the whole household gets a good night’s rest. While paused, these devices will not be able to access the internet via your Ignite WiFi network. Ignite WiFi Hub is available exclusively for Rogers Internet customers with the Ignite WiFi Gateway modem.

 

Step

Details

  1. Open the Ignite WiFi app or the ignitewifi.rogers.com website and sign in using your MyRogers username and password.

 

  1. Select People.

 

  1. Select the profile to which you want to apply the Downtime Schedule.

If you want to apply Bedtime Mode to a new profile, select Create a Profile and follow the prompts.

  1. Select the Settings icon at the top right of the screen to access customization options
The options will only appear if you have devices assigned to your user profile.
  1. For the Downtime option, select Create Schedule
 
  1. Follow the prompts to choose an icon and name for your new schedule

To turn off parental controls, follow steps 1 through 5 above and select Off.

  1. Select the day(s) of the week and times you want to automatically pause access (start downtime) and resume access During scheduled downtimes, the devices assigned to the selected user profile will be “paused.” This means they will be blocked from accessing the internet when connected to your Ignite WiFi network or via Ethernet. Note: If your profile includes Ignite TV or Ignite SmartStream Boxes they cannot be paused using Downtime Schedules so that your service is not interrupted.
  • During scheduled downtimes, the devices assigned to the selected user profile will be “paused.” This means they will be blocked from accessing the internet when connected to your Ignite WiFi network or via Ethernet. Note: If your profile includes Ignite TV or Ignite SmartStream Boxes they cannot be paused using Downtime Schedules so that your service is not interrupted.\
  • If a user tries to access the internet on a paused device, a message will display saying that the content cannot be reached or that the internet is down
  1. Select Apply to confirm.

  • To remove a Downtime Schedule for a user profile, follow steps 1 to 5 above, select the desired schedule and select Delete Schedule
  • Pausing a device may not immediately disrupt activity already in progress on that device.
  • The Pause function does not block the following:
  • Internet access for a device using cellular data (i.e. LTE)
  • Internet access from a public WiFi hotspot or a WiFi network other than your Ignite WiFi network
  • Access to other devices connected to your home WiFi network, such as a network printer
  • Ignite TV or Ignite SmartStream Boxes cannot be paused.
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