12-21-2015
10:28 AM
- last edited on
12-21-2015
11:35 AM
by
RogersSannecia
some calls go to voice mail without the phone even ringing,is there a way to stop this.
***Edited Labels***
12-21-2015 12:12 PM - edited 12-21-2015 12:15 PM
Hello @zulu5561
Thank you for your post and welcome to the Forums !
What Rogers Wireless Home Phone device model are you using ?
RogersSannecia
12-21-2015 03:35 PM
zte model wf720
12-21-2015 04:17 PM
I’d like to help in getting your issue resolved. Addressing the issue you’ve described involves accessing your account. I’m going to send you a private message from @CommunityHelps, when you receive it please check our messages via the envelope icon which appears in the top right hand side of your screen when you are logged into the forums.
Thanks!
RogersSannecia
12-22-2015 08:25 AM
12-22-2015 08:46 AM
Thanks,I think it's working now.They did something on there end,and I reset it.
12-23-2015 01:41 PM
Thank you for taking the time to update the Community!
Glad to hear the problem has been fixed.
Cheers!
01-03-2016
10:49 PM
- last edited on
01-04-2016
08:47 AM
by
RogersSannecia
Powering off and resetting the modem don't fix the problem. Any suggestions?
***Edited Labels***
01-03-2016
11:57 PM
- last edited on
01-04-2016
08:47 AM
by
RogersSannecia
Hello @byc8333,
Welcome to the Community!
Do you have a Wireless Home Phone service or Cable Home Phone?
Thanks,
RogersHassam
01-04-2016
12:10 AM
- last edited on
01-04-2016
08:47 AM
by
RogersSannecia
Hi Hassam:
I have a Wireless Home Phone service with Rogers.
Thanks,
byc8333