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Knowledge Base Articles

How to turn on/off voicemail on your home phone

See below how to turn voicemail on/off.   Turn voicemail off so unanswered calls continue to ring Dial *93.Listen for two beeps confirming that voicemail has been turned off.Hang up. Turn voicemail back on unanswered calls will be directed to voicem...

Direct Connect a Phone to Scientific Atlanta DPC2203, DPX2213 and Arris TM602G

Steps   Remove the cord from the Tel ½ port on the back of the Home Phone modem.Scientific Atlanta DPC2203                                      Scientific Atlanta DPX2213                                                       Arris TM602G   1. Co...

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Reset the Battery for the Arris TM502G Home Phone Modem

In some circumstances, the backup battery needs to be reset by reseating (removing and replacing) it. Follow these steps to remove and replace the battery.   Steps Unplug the AC power cordGently pull back the battery cover latch, remove the battery ...

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