Turn off my mail box on my land line

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I've Been Around
Posts: 1

Turn off my mail box on my land line

I want my mail box turned off si that the phone will continue to ring & not get answered by the mail box system

 

 

 

***Edited Labels***

Moderator
Moderator
Posts: 798

Re: Turn off my mail box on my land line

Good evening and welcome to the Rogers Community Forums @Pipedreaming,

 

I realize some users do not wish to avail the voicemail service due to personal preference. Depending on your current home phone plan we should be able to complete your request for you.

 

For instructions on how to contact us via private message please click here.

 

Looking forward to hearing from  you.

 

 

 

 

RogersZia

Resident Expert
Resident Expert
Posts: 2,746

Re: Turn off my mail box on my land line

See: https://www.rogers.com/customer/support/article/set-up-additional-features 5th Dropdown:

 

You can turn off/on voicemail or remove the feature completely if you decide you don’t want it.

To turn off voicemail:

  1. Dial *91 from your home phone.
  2. Listen for two beeps to confirm that voicemail has been turned off, then hang up.
  3. Repeat step 1 but this time dial *93, then hang up once you hear the two beeps.

To turn on voicemail:

  1. Dial *90 from your home phone.
  2. Listen for two beeps to confirm that voicemail has been turned on, then hang up.
  3. Repeat step 1 but this time dial *92, then hang up once you hear the two beeps.

 

If you have issues, give PAYGo a call - see link below.

 

https://communityforums.rogers.com/t5/Account-Support/Can-t-purchase-data-pass/m-p/426891#M22822



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Resident Expert
Resident Expert
Posts: 2,494

Re: Turn off my mail box on my land line

That is correct if you already had your line installed do not need Voicemail on your Home Phone line, then simply have your service provider, rogers in this case remove it from your account configuration. Its very easy.

And when you are ordering home phone line for the first time, you can request that they do not include voicemail at the time of your order as well and it will not be included.