Home phone is dead. Anyone else???

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I'm a Reliable Contributor
Posts: 285

Home phone is dead. Anyone else???

When you call my home phone it goes right to messages. No dial tone when I call out. Tried two different phones plugged in. Rebooted box....took out battery and put it back in.....nada. 

Steve
Retired Moderator RogersShakir
Retired Moderator
Posts: 146

Re: Home phone is dead. Anyone else???

Hey @remaxman,

 

Are any of your other services having issue or just the home phone?

The home phone box, when its fully powered on (after the reboot) what lights are on and what lights are not?

 

Any info will help find the root cause of your concern.

 

Cheers,

RogersShakir

I'm a Reliable Contributor
Posts: 285

Re: Home phone is dead. Anyone else???

All lights on the front of the phone box are green.
Steve
I've Been Around
Posts: 1

Re: Home phone is dead. Anyone else???

All lights are on on the box no service issues with internet (had to reboot last night however, which involved pulling and putting things in -- but all connections seem fine)
Resident Expert
Resident Expert
Posts: 1,076

Re: Home phone is dead. Anyone else???

@ginger4 I would use a cell phone and call Rogers and ask them to see what's going on with your home phone. Since your internet still works it could be a harware issue with the home phone modem.