Change number of rings before message picks up while away from home

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I've Been Here Awhile
Posts: 4

Change number of rings before message picks up while away from home

Does anyone know if it is possible to change number of rings before message picks up from a remote location? i.e.  a phone outside your home. Can this be done on-line as well?

 

 

 

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I'm a Senior Advisor
Posts: 961

Re: Change number of rings before message picks up while away from home

It can be done online.  Go to Home Phone under your MyRogers account and there's a link for Home and Away Online Manager.  The option is there.

I've Been Here Awhile
Posts: 4

Re: Change number of rings before message picks up while away from home

Thank you I did not know this. However I do not see the "Home and Away Online Manager" what I see instead in the same location is "Manage Voicemail"


Home & Away ™ Voicemail Introducing Voicemail to Text  "Manage Voicemail"
TV Call Display

 

Which does not give me that option.

Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: Change number of rings before message picks up while away from home

Hi @Ldanton

 

Thanks for your post.

 

You would need to subscribe to feature Home & Away ™ Online-Manager with VM

to access  and manage your ringer settings.

 

Let us know if you need any further assistance.

 

 

@RogersPrasana

I'm a Senior Advisor
Posts: 961

Re: Change number of rings before message picks up while away from home

Then, without the subscription to Home and Away manager (which I have...which is why I mentioned the online link), then it appears there is no way to manage the number of rings from a phone outside of the home.