Can't Modify any settings on Home Phone

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I'm Here A Lot
Posts: 5

Re: Can't Modify any settings on Home Phone

Thanks for your suggestion. I would be happy if I could add extra rings before the vm picked up..but that's not working either...any suggestions for that issue?

 

Thanks

Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: Can't Modify any settings on Home Phone

 

Hi @Kbr42

 

Thanks for your post!

 

Sorry to hear that you’re still having trouble with your Rogers Home Phone settings.

 

Have you tried using another phone to change the number of ring before the call goes to voicemail?

 

Let us know if that works.

 

@RogersPrasana

I'm Here A Lot
Posts: 5

Re: Can't Modify any settings on Home Phone

Hi there, No I tried with another phone with the same result. It still won't go longer that 4 rings before going into voice mail.

Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: Can't Modify any settings on Home Phone

Hi @Kbr42

 

Sorry to hear that you're still not able to change the ring settings.

 

Our @CommunityHelps team has reached out to further look into assisting with your Rogers Home Phone settings.

 

If you can respond to the private message, we investigate and resolve this issue for you.

 

Thanks!

 

@RogersPrasana