I'm new to Rogers Home Phone. I'd like to turn off voice mail. When I enter * 93 it is dead silent then I get a fast busy signal and voice mail is still active.
So, I thought I would try and change the number of rings before it picked up, same result. I enter *94 and dead silence and a fast busy. I never get the two beeps to indicate the command has been accepted.
Solved! Solved! Go to Solution.
*93 is call forwarding. So its waiting for a number for you to enter to forward the calls. That's why its failing.
Because Voicemail essentially is your original foward number (It forwards your calls to Voicemail). So without an alternative number you are getting fast busy signal as an error.
I don't know about *94 - I believe you have to enter a number during the dead silence for the number of rings you want. Try that. Fast Busy means it either timed-out (no number entry during silence) or an error occured.
Hope this helps. 🙂
Edit: More Info I found. *93 is deactivating call forwarding. So that's little weird.
Anywhere, Here is the full list of STAR CODES:
How to Steps
Long Distance Alert
Long Distance Lock
*55 then *95#
Friends and Family Unique Ring
Forward Friend and Family Calls
Allow Friend and Family Calls
Call Return Busy
Per Call Display Blocking
Call Return Last
Temporarily Deactivate Call Waiting
Three Way Calling
Call Forward All Calls
Anonymous Call Rejection
De-activate Call Display Blocking Once
Call Forward Busy
Call Forward No Answer
Change number of rings
Access Voicemail Box
Do Not Disturb
Pulled it from Search on Rogers.com 🙂
Hope this helps you more! 😄
Good afternoon @Kbr42,
Thank you for your posts and Welcome to the forums!
We are currently looking into the issue you are experiencing, with the star code, to deactivate your voicemail.
We would like to look into this further. We would actually have the ability to replace the voicemail feature for another one, if you wish. That would solve your issue once and for all, in the instance where it is not a service you wish to benefit from.
Let us know if you would like further assistance in regards to this!
The @CommunityHelps team would have the ability to reach out to you via Private Message.
That was what i was thinking @RogersMaude, why i asked if they wanted it 100% off.
Best way, would be to CALL IN and have them disable it on the back end, (and possibly then add another feature instead)... as likely they are bundled, and the cost includes the cost for the feature.
Yes, I'm not interested in having voicemail. I have a phone that takes care of that already. I don't need 2 things taking care of voicemail. I had orginally thought to just change the number of phone rings to 9 so it wouldn't pick up the voicemail from Rogers.
However, that doesn't work either. I believe it's *94 then the number of rings you want.
When I do that, enter *94 9 Rogers waits a few seconds and says, it's sorry it can't complete the number as dialed. I think the '*' options aren't working on my home phone
Is there anything else I can test to see if that's true?
One thing to consider as well though, comparing the VM in the phone you have, vs the rogers one.
On your current phone, if you are ON the phone... and someone calls in, if you have call waiting they will try to beep through to you... but if you dont answer... they just get stuck there.
They can not leave any message, etc.. since you have the line tied up.
A traditional answering system, only can really answer while you are not home.
With an service end based one like the rogers one.. the advantage is that people are able to leave you a message, WHILE you are on the phone.
(i have had, and still have phones with the built in voicemail.. but never use them anymore. As well i use the home and away voicemail features with the rogers ones.. where i can set it to email me and my wife a copy of the voicemail when one comes in, etc)