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RogersTony
Moderator
Moderator

In some circumstances, the backup battery needs to be reset by reseating (removing and replacing) it. Follow these steps to remove and replace the battery.

Steps

  1. Unplug the AC power cord
  2. Carefully turn the Home Phone modem over so the bottom is facing upward
  3. Gently release the latch to open the battery cover and gain access to the battery compartment
  4. Grasp the plastic strip on the front of the battery and gently slide the battery forward to remove it from the battery compartment
  5. All lights on the Home Phone modem should be off, wait 30 seconds
  6. Reinsert the battery into the battery compartment
  7. Close the battery compartment door. The battery lock will automatically engage
  8. Plug the AC power cord back in

tbk rhp3.jpg

 

Version history
Last update:
‎05-01-2019 03:51 PM
Updated by:
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