06-22-2016 07:27 AM
There is a big issue signing into this Community and it's happening all the time why? I visit many other Lithium based Communities without issues please fix it or ask Lithium to fix it.
TIA,
Daniel
06-22-2016 09:11 AM - edited 06-22-2016 09:57 AM
Yup, its a pain. Finally got in by signing into MyRogers first and then used the following link to the Recent Posts page to hop over to the forum;
http://communityforums.rogers.com/t5/forums/recentpostspage/post-type/message
06-22-2016 10:01 AM - edited 06-22-2016 10:01 AM
I tried that as well and most times it doesn't work! So the Admin of the Rogers Community needs to put in a Ticket with Lithium to get this fixed! As I said I belong to other Communities using Lithium and they have to fix it I use the Webroot Community since Feb 2012 so I know how it works as Lithium even hosts there own Forum Software like Webroot: https://community.webroot.com/t5/Home/ct-p/consumer#.UgKbcD_Nnnt
Thanks,
Daniel
06-22-2016 10:07 AM - edited 06-22-2016 10:09 AM
Here is some info! http://www.brightcloud.com/tools/url-ip-lookup.php
06-23-2016 02:38 PM
06-23-2016 11:30 PM
It's hit or miss so this needs to be looked after by Lithium Support.
06-24-2016 02:02 AM
Wow, I'm in. First time since I started trying on Sunday!I was either getting "sign in" every time on the forum page even when signed in elsewhere on rogers.com or I got an endless loop of auto-redirects that added additional "&lang=en" to the end of the community forum URL, after the initial "?profile.language=en&lang=en".
06-24-2016 08:55 AM
This morning after I clicked the sign in icon I just briefly got my username/password screen, but it reverted back to the sign in screen again. However, clicking the icon a second time worked. So it's vastly improved and working with just a little hiccup for me. We'll see how it goes for subsequent logins.
01-18-2019 10:30 AM
The problem of signing into Community Forums has not been resolved. I am posting in this old thread as it seems appropriate to see how long this issue has not been resolved.
This image should indicate the problem. I logged in from My Rogers, but when I try to Join the Rogers Community Forums, I am NOT Signed In. Yet below it shows User 14 (that's me) as Online. At this point, I can read posts but I cannot post any replies.
I don't believe this is a NEW problem.
I want to know from other users if this problem only applies to me before I send to @CommunityHelps.
Thanks. (BTW @57 - no captchas today (18 Jan 2019) when signing in first and second times. )
01-18-2019 11:02 AM
@User14 : The most recent issues (for the past couple of weeks) are outlined from the following post link onwards in an active thread that also shows that this (login issue) has been going on for many years, however, not always with the same problems. It seems that every few months something new comes along to make logins difficult. You may wish to review those posts.