08-16-2016 11:35 AM
No, I'm not here to report that signing in to Community Forums with Firefox has improved, I wouldn't want to jinx it if that were true.
In fact, it took me about half a dozen tries this time and it was incredibly slow. One thing I'm noticing though is that the process appears to be contacting a large number of websites as displayed in the bottom left hand corner, including my bank. I'm thinking that the Rogers is trying to mine far too much data about their users, in the process making signing in far too complicated.
08-17-2016 10:28 AM
Sorry to hear. I've been able to login without issue since the "Entity" issue was resolved last week. I was even able to login this morning after being at "Manage PVR" (AnyPlace). Usually if I've been there, I've had to close the browser which was unnecessary this morning.
08-17-2016 11:51 AM
We are waiting on a resolution for the Firefox issue. Will keep everyone posted once we have a timeline on the next fix.
08-18-2016 05:41 PM - edited 08-18-2016 05:42 PM
Just checking in. Haven't been to the forums for a few weeks, and log in is no better. And I don't use Firefox.
I doubt that anything has been done.
08-18-2016 05:54 PM
What issues are you still experiencing? Have you tried clearing your cookies?
Since the update, I've only heard of users on Firefox experiencing logging issues. I personally use Chrome and have yet to encounter anything since.
RogersRoland
08-18-2016 07:07 PM - edited 08-18-2016 07:09 PM
I'm using Firefox 48.0.1 and have no real problems any more......it's just a bit slow, that's all. A lot depends on whether or not your browser is at default settings plus some add-ons may effect things adversely.
08-21-2016
08:48 AM
- last edited on
08-21-2016
09:03 AM
by
RogersMoin
Why Do I Stay Logged in here?
If I want to post here I have to log in to my Rogers ... no problem.
I make a post ...
I leave the page without signing out ...
I come back and I see that I am still considered to be "online " here but I have to re log in to My Rogers to post here ....even though I'm listed as on line. Why am I still considered"online"
Why is it that I am not automatically logged out of both the forums and my rogers when I leave the Rogers site?
Yes...I know if I actually remember to sign out , clicking on the icon and signing out does seem to work most of the time... why should I need to ...that is the way it seems to work everywhere else... if you leave the site you are automatically logged out ?
08-23-2016 11:32 AM
@RogersRoland wrote:
What issues are you still experiencing? Have you tried clearing your cookies?
Since the update, I've only heard of users on Firefox experiencing logging issues. I personally use Chrome and have yet to encounter anything since.
RogersRoland
Pretty much the same as before. Just random issues, and can usually manage to figure out a way. Just managed to log in now. Earlier, I was asked to register, when I tried to move from the main rogers page to Forums by clicking the link at the bottom of the page, even though I was signed in. So I went to MYrogers, and from there it worked. Weird.
08-23-2016 11:50 AM
I can get logged in, although it's agonzingly slow, but can't do much else at My Rogers.
09-09-2016 01:47 PM - edited 09-09-2016 01:49 PM
Okay, it's now getting ridiculous!
Today it took me at least FOUR attempts to sign in to Community Forums.
After two attempts clicking the sign in icon, I was presented with two screens promoting the iPhone 7.