I am forced to complete reCaptcha every time I attempt to login and at times must solve multiple 'captchas' - find all fire hydrants, tick all hills/mountains, find all bicycles, etc.
It is extremely annoying, especially since it is 110% unnecessary.
@BabakR : Did you try the computer tips per post 64 of this thread - cookies, cache, different browser, etc?
Maybe Rogers got tired of me complaining about the Captchas and put up some sort of internal flag. 😉
Some people also may try to surf "incognito" and that may trigger a captcha?
Thanks, I do appreciate your help and yes, I've tried them. Again, not to beat a dead horse but the whole point of my message is that Rogers should not be asking its users to jump through hoops in order to login.
The whole thing is exasperating and ridiculous and asking users to jump through additional hoops so they don't have to jump through reCaptcha hoops is to totally miss the point!
Have a nice day 🙂
I don't use Twitter or Facebook. Again, I'm not sure why you're being bothered by Captchas here as this thread has been pretty dead for months and would be alive if people were bothered.
This is a really simple issue and one that isn't really deserving of so much spilled pixels. But that presumes that Rogers cares or wishes to do things correctly and not inconvenience their customers.
So far, that doesn't seem to be the case.
Here's a screenshot btw when I just tried to login to my account:
I use Chrome and I have Remember Me checked. Yesterday, I had to go through seven CAPTCHA screens. Today, it was eleven screens. I contacted Rogers who told me to verify that my antivirus was up to date (it updates automatically and confirmed that it is fully updated) and that my computer is malware-free (my fully up to date antivirus says it is). Rogers had no other ideas and suggested posting here.
I know there is more than one kind of CAPTCHA screen - some are just Skip, some add new photos to replace checked photos. I have them all figured out.
No one uses my computer besides. How do I stop the increasingly annoying number of CAPTCHA screens.