I gave up waiting and switched all of my business purchases onto a different card.
The transaction details are now available but not sure if the OFX stuff is fixed yet. Too little too late in my opinion. The new website is still worse than the old one and much worse than the competition (I have RBC MC, TD Visa, and an Amex).
The website is still terrible. Transactions sometimes don't show up or disappear for a few days at a time. Pending transaction cluttering up the transaction history even after they've been processed. I sent a complaint to RogersBankOmbudsman @rci.rogers.com, hopefully something comes of it .
I am a Rogers MasterCard customer and I use Microsoft Money. I have been in contact with them about the issues you mention and got a partial solution to some OFX download issues. I am still trying to get the sign reversal fixed.
Rogers Bank Mastercard and Quicken
I was using the US version of quicken and Rogers card EWC was working perfectly. Now I changed to Canada version and the EWC is not working anymore. Even if I try to create a new account, it's like Rogers Bank is not supported IN CANADA!
This doesn't make absolutely any sense, they didn't even provide access to QIF file, only a poor CSV and OFX.
Why a US version all things works fine but not for a Canadian version?
1. Which version of Quicken? Mac or PC, Starter, Deluxe, Home & Business, etc?
2. Quicken is now subscription per year. Are you paid up?
3. After the first year, you can auto renew, or, if you don't renew, continue to use Quicken, but without certain features and updates, depending on version, etc.
I haven't used Quicken to download transactions, so I cannot comment further, however, I have used Quicken since 1995 and different versions have often had different feature sets.
Perhaps someone more familiar with what you're trying to do will come along with an answer. In the meantime, you may wish to contact Quicken or their "Community".
Home and Business, As I said it worked in US version (subscription) but not in Canada Version.
The quicken community support answered that Rogers Bank is not on the Quicken's FI list due to a simple reason - they don't want to pay Quicken licence fees
Mint updated the balance but no transaction from rogers bank-EWC card
EWC is my primary credit card used everywhere.
at mint.com, when EWC was added first time, all transcations and balance were downloaded from rogers bank. Then any updating from mint.com or mint app would update balance only, no transactions.
Ocassionally, the update from mint will download transactions, probabaly when the EWC statement is ready.