After 35+ Years I'm Parting (Most) Ways With Rogers Soon

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BS
I'm a Senior Advisor
Posts: 2,154

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon

@Pauly

 

It is unfortunate that I can't see what was originally posted, so I can't even comment on what was originally said since it appears to be gone from the thread.  Maybe the whole follow-up discussion should be stripped too as I see a lot of judgement that are not supportive of a friendly community (just a comment).

 

There are no shortage of honest OTT the services, I currently run them from my laptop, but plan to feed them either on a Smart TV, or and Android box bringing my Crave, Netflix, Amazon Prime on the box as I would with my phone, and it will actually be a PVR for ditital OTA antenna feeds, with the android OS on it to run the PVR and my OTA apps.

I won't even discuss the non-legal concepts, as stated early, they don't belong on this forum, so my opinion, is strip all this discussion totally, including my own. If it doesn't belong, then let's not be selective on the discussion.

 

Bruce

barndoor
I'm a Trusted Contributor
Posts: 766

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon

Do you  


@BS wrote:

 

It is unfortunate that I can't see what was originally posted, so I can't even comment on what was originally said since it appears to be gone from the thread.  Maybe the whole follow-up discussion should be stripped too as I see a lot of judgement that are not supportive of a friendly community (just a comment).

 


I won't even discuss the non-legal concepts, as stated early, they don't belong on this forum, so my opinion, is strip all this discussion totally, including my own. If it doesn't belong, then let's not be selective on the discussion.

 

Bruce


Do you want a butterflies and rainbows community or a healthy one ?  

This is not a place to  discuss religious affiliations  or what one person  believes God thinks is right   ... but why is it unacceptable to discuss hijacked signal  ...it has to do with the industry and it educates those involved . To delete the discussion  just exhibits a head in the sand  attitude  .   It certainly looks as though there are enough law abiding adults here that  mentioning  such a topic   should not  be a deleteable  offence . 

Nothing wrong with not wanting to add to the discussion  but really  deleting  the post  just suggests to me that Rogers doesn't trust us to be able to discuss it in an adult, law abiding manner ... is that an environment you feel is positive ?

 

 

 

pmcsplaza
I'm a Trusted Contributor
Posts: 557

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon




Do you want a butterflies and rainbows community or a healthy one ?  

This is not a place to  discuss religious affiliations  or what one person  believes God thinks is right   ... but why is it unacceptable to discuss hijacked signal  ...it has to do with the industry and it educates those involved . To delete the discussion  just exhibits a head in the sand  attitude  .   It certainly looks as though there are enough law abiding adults here that  mentioning  such a topic   should not  be a deleteable  offence . 

Nothing wrong with not wanting to add to the discussion  but really  deleting  the post  just suggests to me that Rogers doesn't trust us to be able to discuss it in an adult, law abiding manner ... is that an environment you feel is positive ?

 

 

 That's not our rules.  Rogers will remove anything that strays off topic and/or that talks too much about competing products and I agree with them.  This isn't the place to be discussing the merits of this and that system.


Peter
Toronto
barndoor
I'm a Trusted Contributor
Posts: 766

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon

Agreed Peter , Rogers board ...Rogers rules  .  

 But in dealing with these topics should you decide to  ... if you take a mature approach  and include it with pertinent discussion the mods will generally leave it  ... if you stomp your feet and just say Rogers sucks  it gets deleted .  

I've  have had close to ten   posts deleted while testing their limits . Of course it varies  depending on the mod   but for the most part they are reasonably consistent .  I have a number of posts still  readable that are far more anti Rogers than some of the ones that were deleted but  it was all about the presentation  and terms of the discussion .  

If we were discussing the best ways to hijack signal , absolutely  ...delete it  . But to touch on it briefly  as it was here  what is the harm ... Rogers should be happy that there are board members that have shown the sense of right and wrong with regard to services, that was shown in this thread . 

 

 

 

 

barndoor
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Posts: 766

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon


@pmcsplaza wrote:

 

 

  This isn't the place to be discussing the merits of this and that system.



Sure it is  .. at least in how it compares to Rogers participation in that system....they say they want feedback  and when I start discussing why I switched one account to a competitor    that is feed back  ... it gets left up  usually .  If I start acting like a salesman for another company  then I think it is beyond feedback and will quite likely be deleted and understandably so .

 

 

pmcsplaza
I'm a Trusted Contributor
Posts: 557

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon


@barndoor wrote:

@pmcsplaza wrote:

 

 

  This isn't the place to be discussing the merits of this and that system.



Sure it is  .. at least in how it compares to Rogers participation in that system....they say they want feedback  and when I start discussing why I switched one account to a competitor    that is feed back  ... it gets left up  usually .  If I start acting like a salesman for another company  then I think it is beyond feedback and will quite likely be deleted and understandably so .

 

 


Well Rogers decide that anyway.

Peter
Toronto
BS
I'm a Senior Advisor
Posts: 2,154

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon

In general, I have had very few occasions of deletions or edits in the past, and like @barndoor I have not always been overly supportive of the practices of Rogers in their services, in comparison to other companies (I never push another company over them and generally just say "the competition") as I am just making a comment on how they compare and to help guide people in their discussions - I generally am providing that kind of information in response to someone else, but have started a few of my own along the way.

 

I do my best to be polite, to present facts and sources and I have been generally left alone and the dialogue has flowed nicely until all that want to pitch in have, then we all move on.

 

My only reason why I even commented on the above issue is that I do support avoiding the post if the person has directly referred to what may not be legal or very questionable processes, but my concern was that the discussion got into moralistic discussions about right and wrong, as was stated into religious beliefs, in total absence of the original post, and I do support educating people that some practices like the use of an Android box in particular ways may be questionably on a legal level, which no boards of this type will support, but education that there are honest practice of use of devices on our Internet for legitimate services as alternatives to TV, or phones, say Skype to avoid long distance, etc, is quite appropriate for discussion and Rogers and its advocates have the chance to advocate why their solutions are a better alternative, but certainly, possible legal use of devices on Rogers services is a no go territory, except to educate of the reality of possible legal implications and leave it to us to research.

I love a wide open discussion of pros and cons of different ways to consume our service needs in terms of devices, alternative models of delivery, etc, but I am in agreement, lets avoid getting into personal moralistic opinions.

Just my two cents and clarification.

 

And as said, ultimately Rogers rules, they decide, and when I have pushed a limit, I accept it and either find a more appropriate way to say it, or move on.  That is what I meant when I said lets keep it friendly, when we get into morals and religion, we are treading into a territory that may be appropriate for Facebook, but not for this forum.

 

Bruce

BS
I'm a Senior Advisor
Posts: 2,154

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon

And as a final comment on this whole topic, going back to the original post by @pmcsplaza about moving on due to a better deal, I have finished my own homework and lots of discussions with reps and customer relations.

 

At the end of the day, the current price product mix doesn't meet my needs.

 

I am dropping cable completely (which reduces my historic better choice bundle discount which is based upon number of services in place - which I learned is also basically the only loyalty thing left in place for the future for many of us long term people).

 

Rogers is down to about 17 different plan mixes and wants that down to the current ones only and the ones that people may currently be on, but you can stay on those plans and pay all the price increases, and removed discounts, or take a current plan.

 

So in my case, I was looking for an Internet with slow speed and preferably unlimited bandwidth - to get the bandwidth desired, because I currently use a PVR android box which will also go to an antenna systems we are installing as an alternative to Cable and yes, we lose speciality stations, but we have netflix, Amazon prime (because we use amazon a lot for other purchases), our children often purchase us DVD's and or a Google play gift card, and we watch the movie choice through Google play store, and a couple of fully legal options - all my family has working in publishing and we are strong advocates of copyright, because it protects our jobs and the intellectual and artistic work of the people we published.

 

We are going to a local wholesaler in our community, who has been around telecom, security, antenna, tv repair, computers etc since 1959, and can offer very good deals due to the fact that they serve mostly commercial and municipal customers and can offer good rates to residential customers as well.

 

As I said on the phone today, I had no desire to leave Rogers, but when I said, drop cable out, my discount on my cell phone from BCB reduced, increasing the price of that service, the home phone price, which my wife prefers to have in place for her business (just preferrence on her part) - the price skyrocketed from the current bundle pricing, and there was no way to meet my desire to keep my pricing low with a low speed plan and higher Internet.

 

So at the end of the discussion which ended very well both of us pleased with what we had to try to accomplish knowing the limitations on both sides, we will be looking at finalizing our dropping of all Rogers home services, and moving to a wholesaler with much better prices - yess we pay for equipment, but the savings cover that, and we keep our cell phone services.

 

So after 25+ continuous years and 45+ total in my lifetime with Rogers, purely due to financial restrictions in our life, and the fact that Rogers does not provide a mix that meets our current financial position and our decision on our needs for service, it is time to move on.

 

We may be back in a year when the price of the wholesaler goes up a bit (still less than Rogers would be after their one year offer to me ran out with a small amount to try to lower it a bit and the remaining BCB discount), but a new customer plan pricing would have kept me, at least for a year (go figure - we have all commented on how all companies seem to be more concerned at increasing customer base by bringing in new customers - they are all doing the same, while us long term customers really are not being offered much at all)

 

I miss the days when Rogers called me and said, because you have been a loyal customer, we can offer you, or I called in about a question on a bill, and whileon the phone, they said, oh by the way, we have a promotion to long term customers of this, this and this.

 

I have never had to do this dance of trying to nail down the details of my choices, and prices to find that a new customer gets better deals than I do.

 

It is just business, I don't take it personally, I just no longer fit into their desired customer and service mix and so be it.

 

I will still hang around and support as best I can, as I will begin to know less and less about Rogers, but I think I still have things to offer.

 

Most important thing I have learned, is know what your desired price point is, and your needs and what range you are looking forward to, then do you shopping and find what is out there - there are definitely lots of choices I have found, some good, some so so but it came down to price I can afford and mix of service for my needs.

 

It has been a good thread, it has wandered around a bit, but it has also helped me on the discussion of what my needs and alternatives were.  That is a very good use of this board to guide us all in knowing our choices, to clarify what Rogers offers in general and their directions in services so we can plan for longer terms than only one year.

 

And I have also learned through the knowledge of so many how to cut through the marketing fluff of we have the best speed, we have the best TV features and options, we have the best choice of this and that and we all have the best bundles and pricing - not I never said who the we was - it comes at us in all directions, confuses those who really don't know the difference between feature sets of services, pros and cons, speed versus bandwidth, terms and conditions, etc.  The board helps us to dig through the mud and figure out just what we are willing to pay, how hard we are willing to work for it, and what services do we really want, and in my case, what am I going to give up due to financial life changes, and which companies provide a reduced mix of services that I can afford.

 

Life goes on, business goes on, it was a great ride for years, with very few complaints about the company, and I can leave happy that I did my best to get what I can afford and want, but Rogers cannot provide what I have chosen to live with at a price that I can afford to still pay for the real "needs" in life, like medication, medical care, my home, clothing and food and entertainment will return to board games, cards, some TV material delivered primarily through an antenna (hey, I am back in 1970's now, I lived then can live now without it), and even the subscription OTT solutions are probably going leaving us with a very low end speed plan and we will do social media, email and the like, and our local library has free access, as well as at least 30 hotspot restaurant and municipal locations within walking distance.

 

thanks Bruce  And good night.

barndoor
I'm a Trusted Contributor
Posts: 766

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon

Congratulations on getting it all sorted  BS  ....  Smiley Happy

It is indeed sad that, here there is  someone that has been happy with Rogers  services and they  can"t match the price point   of the competition  .

BS
I'm a Senior Advisor
Posts: 2,154

Re: After 35+ Years I'm Parting (Most) Ways With Rogers Soon

Most importantly was not so much the price point, it was the product mix - 30 Mbs/250 couldn't cut it as I move to more OTT solutions which I have been adding over the last year anyway as I tried them out as I needed the bandwidth.  I have run the same services up at my father in law on 10Mbs and had absolutely no issues on one HD TV - sure the initial menu takes a bit longer to load, but once loaded, you go forward quickly, and yes, the initial load of the stream takes about 30 seconds instead of 15, but have learned it is a good chance to talk - then start the show after we talk - there is more to life than a TV show on netflix.
So I just wanted low speed and higher bandwith.  I had to move to 75Mbs/500GB (now we are reaching overkill on both levels - we have been using an indoor antenna and get all channels from Toronto, Buffalo, Rochester and area and some interesting unusual stations, like an all oldies movies and tv shows, a sports channel, music, a radio station (still can get that on my Sony radio cassette, CD player and MP3 player).

 

The wholesale competitors could give me the mix I need, have been around here for may years, no their tech stuff very well, and do all steps to discontinue the services and set them up, except I return the rental devices.

 

So, just two years ago, we could get unlimited for a 10.00 add-on, now we have to buy speed to get bandwidth.  So bottom line is I am not willing to pay to own a Porche using high test fuel.  I am happy with my used Chev that uses regular unleaded gas, so I would rather have low reliable speed and cheaper (more bandwidth) to give me the range of things I choose to do.

 

Yes, it is unfortunate that they appear to let people like myself, and the OP leave, but that is their business decision - on one level, they will still make money off me as the wholesale Internet will be flowing over the same cable that I am currently using, just a different IP and DNS, modem.

 

By the way, side note - the company will no longer consider any Hitron modems as their experience is that they die too often - kind of like at Rogers, oh it doesn't work, return it and get another one.  Hope that when they go to Comcast they switch out their modems and also they don't do gateways and assist the customer at setting up all the WIFI needs, routing, etc on the router you get.  Since they also deal in networks and computers and servers, they also support answering questions like, I am having problems with connecting to this device - bring in your computer, they will do a shop test and test it on their services (shop costs are real low for customers).

 

So, I also get what I loved as a commercial consumer - a company that creates models of equipment and service that fit exactly what I do with my services.

 

As I said, life goes on.  I didn't want to make this decision, they just gave me no choice but to.  I don't need the Cadillac service, I just need my Chevy, with my local friend doing service, not the dealer. Best of all worlds.  No cable or specialty stations, but I didn't have them 10 years ago, I can live without them now too.

 

Bruce