Rogers launches national customer contest for Taylor Swift | The Eras Tour

[RogersZia]

Attention Swifties! Are you ready for it? 

Many of us waited to get the elusive tickets to Taylor Swift |The Eras Tour last August. We lined up for virtual wait lists, it turned out All Too Well for some and it was a Cruel Summer for the rest of us. 

Soon You’ll Get Better, Rogers the presenting sponsor for Taylor Swift | The Eras Tour in Canada, and we’re giving our customers the chance to win 1 of 35 pairs of tickets every week to the Toronto or Vancouver shows.​  

Here’s how you can enter your ticket-winning era: 

Who will receive an email or text with details on how to enter the contest? 

Rogers customers with eligible accounts in good standing will receive an email or text.  If you are subscribed to marketing  communications, you're already on the list and there's no action on your end. If you have previously unsubscribed, please reach out to RogersLovesTaylor@rci.rogers.com or mail-in your entry. 

 I’m a Rogers customer, how do I enter?   
You’ll receive an email or text message with contest details and a simple way to enter the contest. 

Are you a customer but didn’t get an email or text message?   
You may have unsubscribed from our communications. Please reach out to RogersLovesTaylor@rci.rogers.com or mail-in your entry. 

Are you a new customer?    
If you become an eligible Rogers customer with a new subscription, and have not received a contest invitation within 7 days, please contact RogersLovesTaylor@rci.rogers.com or you can mail-in your entry.   

Want to become a Rogers customer? Check out our latest deals by visiting Rogers.com or visit a retail store. See the contest rules for more information in the FAQs.

[RogersMoin]

Good day, @Muratucar7777! 

We're delighted you joined our Community and this conversation. All the best with the contest. 

Cheers,

RogersMoin

[VenaFox]

Hi Rogers,

I’ve been a customer for forty years and never received a text or email. May I please be entered into the contest?

[RogersJermaine]

Hey @VenaFox,

Thank you for your outstanding loyalty! We do want to wish everyone the best of luck with this exciting contest. 

If you have not received any notification, we might not have your most recent email address on file. You can check and update your contact details or resubscribe by visiting Rogers.com and logging into your My Shaw or MyRogers account. You will receive an invitation in our upcoming weekly email if you update your account or resubscribe.

Please also check our Taylor Swift | The Eras Tour | FAQs for more details.

If you have reviewed everything and completed all of the steps than feel free to send us a private message to @CommunityHelps so that we can assist you further. You may read more about how our Private Messaging system works by going here.

Cheers,
RogersJermaine

[janmillette59]

Hoping I’m registered for Taylor Swift contest???

[RogersJermaine]

Hi @janmillette59,

We do hope so as well, as this will certainly be an exciting and enchanting event. Be sure to check our informative FAQ for all the details to ensure you are eligible and registered. 

Thank you,

RogersJermaine

[ReenaRayne96]

I really hope I get tickets! I have been a fan for years. Thanks for doing this contest Roger’s! Pick me! Hahaha

[RogersZia]

Hi @ReenaRayne96,

I get the love All Too Well. I hope you win the tickets too 🌠🎶!

Good luck!

RogersZia

[Bluffer]

Hi, if I am solely a Rogers tv subscriber am I eligible for this contest?  I have yet to receive an email or text.  Thanks!

[RogersJermaine]

Hi @Bluffer,

We appreciate your enthusiasm and we do wish you receive notification on the next round of invites. Great news! Based on the information you have provided you would be eligible for the contest.

We may not have your most recent information on file if you haven't heard from us. You can go to Rogers.com and sign into your My Shaw or MyRogers account, review your contact information or resubscribe. If you resubscribe or change your account, you will receive an invitation in our next weekly email. 

Please also check our Taylor Swift | The Eras Tour | FAQs for more details.

Cheers, 

RogersJermaine

[janmillette59]

Ok I’m a long time Rogers customer & I still can’t enter this contest!!???

I login to MyAccount and still can’t enter 

so frustrating;((

Jan 

[RogersJermaine]

Greetings @janmillette59,

We do appreciate your loyalty and being BFFs with us for such a long time. Do you see the banner when signing into your account?

Can you please check to ensure we have your latest contact information for marketing communications? 

To do so:

1. Go to Rogers.com and sign in to your MyRogers account.
2. If you’re unsubscribed, you’ll see a banner on the home page (also under “My Offers” for MyRogers).
3. Click the banner to fill out the form and resubscribe.
4. Confirm your email and phone number using the link below the form.
5. After resubscribing or updating your contact info, you'll receive an invite in our next weekly email.

For more helpful information you can also check out our Taylor Swift | The Eras Tour | FAQs.

Wishing you the best of luck!

RogersJermaine

[JanLan]

Tried to register & could not use my legal name because it said to “clean up my language” my last name is 
LAN . ???  “Lan . ” 

keeps deleting my name ???? 
had to change my name to register 

to LAN ??  

[JanLan]

Here’s hoping I’m entered in TS contest?? Keeps rejecting my legal last name ?? 
good luck everyone!!! 
I want to surprise my granddaughter if I am chosen !! 
cheers 

Jan

[RogersJermaine]

Hey @JanLan,

Thank you for joining the conversation! We do hope that your entry is a successful one. Wishing you the best of luck!

If you have any additional questions, you can refer to our helpful FAQ here.

Cheers,

RogersJermaine

[NHODG]

I too cannot figure out how to check why I did not receive an email re Taylor Swift entry and I don't have the banner yet have other Rogers communications including my bill so why no other communications?  I did not unsubscribe? 

[RogersJermaine]

Hi @NHODG,

We will do our best to assist you with providing you all the information on how to enter this wonderful contest. 
 

If your account qualifies and you haven't received a notification, sign into your MyRogers or My Shaw online profile where you should see this banner, click the "Sign up now" link.

 

Don't forget to check out our Taylor Swift | The Eras Tour | FAQs for additional information on how to ensure you are subscribed to receive our marketing communication. 

Best of luck! 

RogersJermaine

[SoHo8]

I see nothing in MyRogers banner for the contest. I've been a customer for over 20 years. There is no option to resubscribe in the MyOffers for marketing. Please help me enter this contest!

[RogersCorey]

Good morning @SoHo8!

We'd be happy to help you get into our contest, we don't want you feeling like it got away. Don't let it be another tear on your face kind of day!

Please private message us us and let's shake this off so you don't have to miss out on the love story waiting for you!

For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[NHODG]

Received reply that I should have a content banner for Taylor Swift and not sure why my account has not banner to register?  I have two phones with Rogers I pay for.

[RogersJermaine]

Hi @NHODG 

We would be happy to take a further look into this for you. Please feel free to send us a private message to @CommunityHelps so that we can assist you further. You may read more about how our Private Messaging system works by going here.

Cheers,
RogersJermaine