sms icon has disappeared

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I've Been Around
Posts: 1

sms icon has disappeared

My sms icon has disappeared.  I have read the crackberry advice and it does not work.  have also rebooted.  Suggestions?

 

 

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I'm a Trusted Advisor
Posts: 31,981

Re: sms icon has disappeared

Hello shn11


Have you tried pressing the BlackBerry icon key (right beside the trackball / trackpad) and scroll and select Show. That will show all the hidden apps.. Also have you checked any Folders on the screen to see if it's in there?.

If this doesn't work, i would suggest backing up the device and doing a factory reset. This will bring it back.
I'm a Trusted Contributor
Posts: 336

Re: sms icon has disappeared

Reloading the OS from your most recent backup would bring back the SMS icon.

 

 

Cheers.  Smiley Happy

 

(P.S. If this is what Meowmix meant by a 'factory reset', I apologize for restating his suggestion.)

I'm a Trusted Advisor
Posts: 31,981

Re: sms icon has disappeared

Hello BillJ

No need to apologize my friend! Smiley Happy. That is what i meant as well lol