01-01-2014 01:49 AM
01-01-2014 01:55 AM
you would figure this would be a predictable problem
01-01-2014 02:08 AM
Yeah, seems to be a network wide issue. I was trying to text my friend who's working New Year's at a restaurant. Finally she called me to wish me a happy new year and mentioned that none of her texts were going out. So...yeah. And here I thought something was wrong with my phone.
01-01-2014 08:12 AM
01-02-2014 09:50 AM
Hi everyone and happy New Year!
Sorry for the issues at sending texts over New Year's eve. It's all working normally right now, is everything ok for you too? If not, please reach out on Twitter (@RogersHelps) or Facebook and we'll troubleshoot with you.
Hope you guys all had a good Holiday season.
01-02-2014
10:13 PM
- last edited on
02-20-2015
06:10 PM
by
RogersMichaelB
I live in manitoba and was unable to send text messages from 9:00 pm until the next morning when I got up at 10:00 am.
01-02-2014
10:46 PM
- last edited on
02-20-2015
06:08 PM
by
RogersMichaelB
Hello Flyers1074
It was due to it being New Year's and everyone was texting and calling . There is another 2 threads about this. That's all that was.
01-19-2016
10:48 PM
- last edited on
01-19-2016
11:20 PM
by
RogersHassam
i went from bb to iPhone for work. In doing so I now notice text to wife's iPhone from new Corp iPhone no longer get delivered unless she is on wifi. Never needed wifi prior to send or receive text from that iphone 4, any ideas? I delinked the phone # from my Apple ID so that it does not go through iMessage server. I also reset apple Id password just in case. It deliver vi sms text now. No dice.
01-03-2018 11:31 AM
I am confused as I just switched 5 months ago after many years with Bell and on most New Years Eve I was up north at the cottage and had no issues. This year I stayed in the city GTA, and couldn't text. My friend is with Telus and had no issues as I received his text and could not respond. I did receive others also but can't confirm their provider at this time. I just spent 20 minutes with tech support and they actually had the nerve to say it could be my new S8 but I replied my wife has a S7 and she had the same issue and her company is huge. They then said if I didn't get extended coverage that could be why??? I have been sent the transcript.
02-14-2018 04:37 PM
Hello @Buyrestore,
Thank you for your post and Welcome to the Rogers Community Forums!
My apologies for the delay in response.
Staying connected with your loved ones is important, especially around New Year or other special events throughout the year. At times there could be congestion on the network which can cause text messages to become delayed or not delivered.
Usually, this does not last long and you should be able to send a text message again once the traffic dies down. Were you eventually able to send them the text messages or have you been having issues ever since? I hope that you are still not facing issues since your last post but if you are, we can definitely look into this for you. Keep us posted!
RogersTony