Setting up Voice Mail on Cell Phone

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Posts: 525

Setting up Voice Mail on Cell Phone

NOTE: We have a Cell Phone plan with two phones.  The voice mail was set up for one but I could not set it up for the other. There are on line instructions to hold down the 1 on the phone to get further instructions, but I would just get a voice that said the phone was not registered.   I went on CHAT and explained. That  and is when I finally got the right instructions sent to the phone to set up voice mail.  


Posts: 742

Re: Setting up Voice Mail on Cell Phone

Hey @User14,


Thanks for being so involved in the Community and for taking the time to share your recent experience with us!!


It sounds like you had a bit of a rough start, but we're glad to hear that our Live Chat team was able to assist and get the voicemail going on your second device. 👍


Cheers to that!