LG A341 Pay as you go phone

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I've Been Here Awhile
Posts: 3

LG A341 Pay as you go phone

I got my father an LG flip phone A341.  He is very UN-tech savvy.  I want to disable the data and text messaging in case he does something and turns on data or receives messages that he can't even retrieve.

 

Is there a way to do this?

 

I already found out how to disable voicemail which he cannot retrieve.  *93 [send] for disabling vm so unanswered calls continue to ring and *91 [send] for disabling vm so callers hear a busy signal.

 

Thanks for any help you can give.

 

***Edited Labels.***

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Moderator
Moderator
Posts: 2,077

Re: LG A341 Pay as you go phone

Good afternoon @sorry ,

 

Welcome to the Forums!

 

The LG A341 is not a smartphone, it would therefore not connect automatically for data transmissions. I would not want you to worry too much about that.

 

If you get in touch with us, we have the ability to block incoming/outgoing text messages (to prevent any charges) if they are not included in his plan.

 

For further information about the device, click on the following link for the owners manual :

 

http://www.lg.com/ca_en/support-mobile/lg-A341

 

Hope this helps!

 

RogersMaude

I've Been Here Awhile
Posts: 3

Re: LG A341 Pay as you go phone

Thank you RogersMaude!

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I've Been Here Awhile
Posts: 3

Re: LG A341 Pay as you go phone

Do you know which number I should call?  When I called the pay as you go number, they said if I wanted to contact them, I had to mail them a letter... 😞

Moderator
Moderator
Posts: 2,077

Re: LG A341 Pay as you go phone

Hi @sorry 

 

To contact our Prepaid department, please dial 1-800-575-9090.  To reach a representative, please choose option 4(general information) then option 4 again(how to contact Rogers).  At the end of the information on how to contact Rogers, you will be given an option to speak to someone (option 1).

 

If I am not mistaken, our Pay as you Go department does not have the ability to block text messages. The information provided above was pertinent to monthly plans, I sincerely apologize.

 

You can definitely ask all of your questions to one of our agents. I am confident they will be able to further assist you.

 

Regards,

 

RogersMaude

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