Couldn't send text message

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I've Been Around
Posts: 1

Couldn't send text message

Hello,

 

I try to send text message by using my PAY AS YOU GO phone (LG neon2), but always on "waiting" or "failed". I'm ok to receive the SMS. I checked the message centre which stored my correct cell phone#.

 

Can anyone kindly help me figure it out why - Rogers' problem or phone problem?

 

Thank you

 

***edited labels***

Solved! Go to Solution.
Social Media Specialist
Social Media Specialist
Posts: 1,087

Re: Couldn't send text message

Hello liecho,

 

You mentioned in your post that message center displayed your cell phone number.  Could you please update it to +17057969300 and try again to send the message.  That should fix the problem.

 

Thanks,

 

@RogersAndrewNP

I've Been Here Awhile
Posts: 2

Re: Couldn't send text message

I have a similar problem but my phone doesnt even receive messages.
I've Been Here Awhile
Posts: 3

Re: Couldn't send text message

in settings / apllications under messaging make sure SMS centre number is +1705769300 , if is not that number, change it to that number.

- also go to settings/system under APN ...make sure the inputs are correct. Click on Edit APN..this will show you the config . The proper config for Ontario is-

Rogers Core APN Settings

The settings are to be programed to a wireless smartphone or iPhone device for data functionality on the Rogers Wireless Network.

 

Settings

Details

APN

rogers-core-appl1.apn

Username

n/a

Password

n/a

Note: For Android smartphones, input the following MMS settings to ensure MMS functionality.

MMSC

http://mms.gprs.rogers.com

MMS Proxy

10.128.1.69

MMS Port

80

I've Been Around
Posts: 1

Re: Couldn't send text message

shouldn't that be +17057969300  (first nine was missing)?

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