Can't updating application list in Blackberry app world

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I've Been Around
Posts: 1

Can't updating application list in Blackberry app world

Hello friends,

I've just changed my phone to a blackberry 9810 Rogers. Everything works fine. But when I tried to refresh my application list in Blackberry app world, it said that "An error occurred while updating your application list" and my application list was gone.

I've tried clearing the cache of App world, but still not working.

And this hasn't happened before when I change my phone from bold 9000 to bold 9780.

Is there a way to fix this, because I don't want to buy the apps that I've already bought again.

Thank you so much.

Ps: My Blackberry app world version is 4.3.0.32. And my os version is 7.1.0.746

 

 

 

***Edited Labels***

Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: Can't updating application list in Blackberry app world

Hi @Vietnga

 

Welcome to Community Forums! Smiley Happy

 

Have you tried refreshing and reloading your device?

 

For additional support on your issue, the Blackberry Support Forums would be a great resource.

 

@RogersPrasana