I use a Blackberry Z10 on Rogers for both work and personal use.
When my employer offered me to have a Blackberry, it allowed porting my existing number to the company's mobile plan.
I chose to port my existing number to avoid the hassle of carrying around two phones all the time (One personal and one for Work), so I am now using my Blackberry for both work and personal.
The phone is owned by my employer and the bill is directly paid by my employer as well. I don’t receive the bill.
When I first received my phone, I phoned tech support (My company’s tech support, not Rogers) to ask if my company would have access to my text messages or anything I do on the Personal side of the phone, they said no. They said that the company only can see anything I do on the Work.
I sent an email to have this in writing, no one replied. So I have no written proof that what the guy on the phone answered is true or not.
I looked over the company’s intranet for any information about this and didn’t find any.
As I use my work phone for both work and personal, I sometimes end up sending/receiving explicit text messages that I obviously do not want my company to read or have access to.
The company I work for has a very large IT department. So my question, can they see or store the text messages I send on my Blackberry? (If they don’t physically seize the device I mean)
Thanks in advance for your answer.
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Service providers don't provide any information that would be considered detailed/personal of that nature unless it was requested via a supena, court order, warrant etc. Even then it is only released to the government department/law enforcement requesting it.
Having said that, it is not impossible that they may have a program installed on the phone or have it registered for. For example, the Rogers One Number feature is an online profile that one can register their phone number and it tracks all text messages and even permits the profile user to send messages via the website that the handheld user would not be aware of.
I would definitely inquire further if it is a phone that you've received from them. If it is your own phone, and you have simply added it under their account as a business plan, it would reduce the risk of this, although I wouldn't risk anything personal on a phone I'm not 100% certain with. Keep in mind though, I'm quite paranoid when it comes to these types of things. I usually post, send, and comment on things assuming that someone of authority can read them.
Hope this helps.
If the phone of the OP is connected to a BES server, the texts can be read by the employer.
Thank you, I forgot about that avenue.
Blackberry Enterprise Services intergrate your phone in its entirety to their servers. From reading your attachments to checking your global address. It goes right down to Calander, Contacts, Notes, and even the "To do list" on your phone.
As per the legality of it Meowmix, its like the terms of service of Rogers which is agreed upon by purchasing a Rogers cellphone and services, by using that companies business code and specialized plan, you are also agreeing to their terms/requirements. It doesn't feel right but you are given a specialized plan and pricing by the company you work for to use for work related purposes which does give them the right to monitor it's usage.
Hope this helps.
I know in a company when you get hired you have to sign forms which include the they can follow you on social media and have access to your text messages and other phone stuff ( i know this from people that work for BMO, Scotiabank, Longos, Loblaws and others). They signed a agreement when receiving the work phone on this. If the OP did sign that paper or verbally told them "Yes" then the are allowed too. Other then that they aren't.
We need to know via the OP if they are using Blackberry balance ( which i am sure they are). Now as for the OP, have you spoken to anyone else in the company including your management to see what they say?
I guess to only two questions that need to be answered would be:
-If the OP is using company equipment or his own phone, which he has already answered.
-If he is hooked up to a BES server or not.
Other than that, he'll have to contact his employer directly for more information.
I used the Rogers terms of service as an example as to how easy it can be agree to something, provided that the fine print is not read carefully. A simple hardware release form, or plan eligibility request that needs to be signed by the OP to get the company phone.
As per the Rogers One Number, you can't remove it from the phone. You can delete the application off of your phone but that only stops the phone from accessing it, it does not stop the tracking of messages. Only the account holder, or authorized level 1 for business accounts would be able to request the removal of the feature.
the fact that the OP has ported his number over, and is using work equipment, means it's highly likely that he has signed documents in order to use it, etc.
I would assume that they can read it at this point to be on the safe side but would recommend to check more with his employer. Most companies understand that their employees do use it for personal uses.
Hope this helps.
Thank you Meowmix, Micolas, BillJ for your answers and help.
Here are some more details:
So you're saying the company may be technically able to read or store the text messages?
Thanks very much.
I'm waiting on a definite answer from my friend who's a BES 10 admin.
His simple answer from yesterday (as I posted above) was that your employer could see your texts if you're connected to a BES 10 server. Unfortunately, that doesn't fully answer your question about the Balance issue.
I've written back to him asking if the employer can see the texts on the Work side, the Personal side or both.
One thing I can tell you before hearing back from him is yes, it is possible that your texts can be seen. Is it legal? Did you agree to that in the terms of taking the phone? Can your employer use any of your texts against you in any way? I can't answer any of those questions, I can just tell you that in some circumstances the texts can be seen.
I'll get back to you when I get a clearer understanding of the situation.