02-21-2015 09:45 AM
Hi @Jeffco
What happens when you try to update through phone using the below
Settings > Software Updates. Tapping Check for Updates.
Let us know and we can try to assist further!
02-21-2015 09:50 AM
Hi RogersPrasana,
when I do a search for upgrade, it says "you have the latest software" 10.2.1.3062
02-21-2015 11:20 AM
Hi @Jeffco
According to our OS Upgrade Schedule, the Q10 release date isn’t updated for 10.3.1
http://communityforums.rogers.com/html/assets/OSUpgrade.html
Some of the other Blackberry models are due for upgrade in February, but I do understand that Blackberry also does the updates in waves, so if it is available hopefully you get the update soon!
02-24-2015 02:48 PM
Still waiting for the z30 update to 10.3!
I was able to update z10's - when is the z30 update?
02-24-2015 02:55 PM
03-16-2015
06:04 PM
- last edited on
03-17-2015
05:20 PM
by
RogersAsif
same for me, I have a Z10, when I go to Software Updates and check for updates I am told same:
"you have the latest software" 10.2.1.3062.
For a while a couple of weeks or so ago, the 10.3 software update kept showing up in my notifications on my Z10. I tried to do the update but it failed, (did not tell me why). Now the option to update to 10.3is no longer offered on my phone and it tells me my phone OS is up to date. Not true.
I was told to call Wireless Tech Support for phones: 1.866.931.3282
I did, but the line keeps being busy. Really? What gives?
Whey did Rogers remove the update option on my phone and now tells my phone is up to date? My understanding is that the updates are controlled by the carrier:
http://crackberry.com/rogers-blackberry-z30-and-q5-1031-updates-now-available
01-26-2017
03:24 PM
- last edited on
01-26-2017
03:31 PM
by
RogersMoin
Anyone know when the BlackBerry 10.3.3 update will be available?
01-26-2017 04:30 PM
08-22-2017 01:16 PM