PPV Priority in searches?

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Showing results for 
Search instead for 
Did you mean: 
Resident Expert
Resident Expert
Posts: 13,801

PPV Priority in searches?

Not sure if its something you would know or not..

But there have been a number of users, who have noticed when they do searches on the cable boxes, that it appears if there are multiple results, that PPV results seem to show up first before some others like regular channels, etc.

Under the old guide, used to be able to exclude the results for those who don't want them.

(cant under the current)


I for one, dont mind them Smiley Happy
But i know some others do

Product Manager
Product Manager
Posts: 5

Re: PPV Priority in searches?

Great question.


The way that the search engine app is currently set up is that it will bring up results for the searched program starting from the earliest date and time that it appears in the guide. I just did a quick test with UFC and what was on FIGHT network came up first as it was a program between 1-2pm. Now if the replay of UFC 205 was closer to the time of the search, that would have been the first item displayed.


We encourage anyone who are seeing different results during their search to take a screen shot and post it in the forums and someone will definitely look into it further.


Thank you for your question.

Coming on PPV!
Real Madrid vs. Atlético (Athletic) Bilbao Live
LIVE: Saturday April 21, 2019 10AM ET
Countdown: 8:00 PM ET
Channels: 348 (HD) | 350 (SD) | Ignite TV 499 | 391 (beIN English) 392 (beIN Spanish)
Price: $5.99 (HD) | $5.99 (SD) | Ignite TV $5.99 | (beIN subscription $14.99/mo.)
Ignite TV & DTV customers can order now!

Real Madrid faces Athletic Bilbao in a regular la liga league soccer match. Subscribe to beIN Sports for $14.99/mo. to get the game and more La Liga and international Sporting events.

Crawford vs. Khan Live
LIVE: Saturday April 20, 2019 9PM ET
Countdown: 8:00 PM ET
Channels: 348 (HD) | 350 (SD) | Ignite TV 499
Price: $79.99 (HD) | $74.99 (SD) | Ignite TV $79.99
Ignite TV & DTV customers can order now!

Undefeated virtuoso Terence "Bud" Crawford (34-0, 25 KOs) will defend his welterweight world title against British boxing royalty Amir "King" Khan (33-4, 20 KOs) in a collision of superstars.

Topic Stats
  • 1 reply
  • 1 Like
  • 2 in conversation