Hi and thanks for this opportunity! There was a weather channel I got a few months ago. FAVORITES that I used to love is a disaster nowadays, just 'limit channels' which is always totally confusing, and doesn't work like the old - click to next favorite anyway:
I can't find the weather channel! I've done search, done up-channel all day, I can't see the weather channel! Is this another 'upgrade?' Now we humans don't deserve our technology to tell us what dangers there are? We can't even know the weather now?????
WHERE IS THE WEATHER CHANNEL
Solved! Solved! Go to Solution.
Have you called Rogers to have them check the signal strength and S/N ratio, or do it yourself? These sorts of issues can be due to a marginal signal on certain channels. The higher QAM frequency channels are usually the first to go.
SS should be above -10dB and preferably close to zero and not above +10dB. S/N ratio should be above 33dB.
The issue could either be inside the home our outside in your neighbourhood. As temperatures drop outside (or inside), sometimes the connections outside can be marginal as the metals contract and the signal can come back as temperatures rise and the metal expands again.
A poor signal is the cause of the vast majority of these sorts of issues. Can you temporarily remove upstream splitters, or move the equipment closer to the demarcation point in your home to see if that has any effect?