This is an absolute joke that Rogers allows all these complaints about unsolicited calls and does nothing to address the problem other than charge you more for the option to "protect yourself" by buying their special service.
It is absolutely untrue that the telemarketers will take your # off their call list, as I have asked the Rogers telemarketers (from the same calling number) to do this any number of times (at least 4 time), only to continue getting harrassing phonecalls from them, often on daily basis.
As far as a I'm concerned, I am now looking for a way to report them to a regulatory authority that may give a _ about this.
Let me guess... we have to pay for this option?
Why should I have to pay MORE for my services to stop these calls? Shouldn't this be the responsibility of the business?
It's about time Rogers spent some money on helping their customers instead of mediocre professional sports teams!
(yes, I'm frustrated with all of the duct cleaning calls I've been getting for the last year or so)
Don't buy any call blocking service from Rogers. In case you haven't figured it out the telecoms (especially Rogers) in Canada charge Canadians for things they should just do in order to provide the service you're ALREADY overpaying for!
Since when do companies get to charge extra for providing a service properly? This is what it's come to in Canada. I swear we are a testing ground for corporations to see how much they can get away with up here.
Once the public agrees to pay for something that fee then becomes part of their profit and they will NEVER give it up even if call blocking becomes obsolete. That's why we're paying $5.00 per gb for bandwidth (the highest cost for bandwidth in the industrialized world), because some aspects of Rogers video profits are becoming obsolete!
Download iblacklist (I think it's about $12 and there's a trial). You can block whole ranges of numbers with it too so you never have to get a call from entire continents again. Or better yet, get a prepaid plan which gives you caller ID for free (because it doesn't actually cost anyone anything in the first place) and get iblacklist and you won't have to worry about getting a $3000 phone bill!