I suspended my internet service, I do not have any bundle.
and I've been told that I only need to pay $5 per month
at the first month of suspension, Rogers still charge me $45, I called customer service couple times, and I've been transferred to different tiers of customer representatives, the final solution is: I just pay $5.55 for this month, and ignore the rest, and the next month, the system will adjust my bill automatically, there should be no worry at all.
BUT, at the second month, Rogers still charge me $45 dollars with a fine from last month bill due to unpaid amount ($39 roughly).
Can someone working at Rogers really help me solve this problem!!!
I will feel extremely appreciated!! if someone can really help me make my bill correct, this thing has bothered me for like 2 months already!!