signal cuts out

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I've Been Here Awhile
Posts: 3

signal cuts out

I recently hooked up an HDTV with an HDMI cable. The signal keeps dropping out and a no signal message appear. The picture comes back after a second or two but this happens continually while watching.

 

 

 

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I'm a Trusted Advisor
Posts: 32,019

Re: signal cuts out

Hello clyde13

Which type of HDMI cord is this? Also which Rogers box do you have? Its a known issue at times this happens.
I've Been Here Awhile
Posts: 3

Re: signal cuts out

Next box 2.0 with cord that came with it.

I'm a Trusted Advisor
Posts: 32,019

Re: signal cuts out

Hello clyde13

Have you tried getting a new HMDI cord to test if its causing it? This issue seems to be the HDMI
Resident Expert
Resident Expert
Posts: 14,069

Re: signal cuts out

Myself have had issues with 3 of the rogers HDMI cables in the past.. personaly i dont trust them.

I agree, try another one, to see if that is the issue.  As well make sure to reboot the box, if you havent yet.



I'm a Trusted Advisor
Posts: 32,019

Re: signal cuts out

Hello Gdkitty

That is correct. The HDMI cords Rogers gives their customers are garbage. They have issues none stop. I just go buy a normal name brand HDMI cord & it worked like a charm.

I've Been Here Awhile
Posts: 3

Re: signal cuts out

Thanks everyone, new cable and reboot - all is good!

I'm a Trusted Advisor
Posts: 32,019

Re: signal cuts out

Hello clyde13


Good to hear its fixed! 🙂
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