I would suggest waiting for October 22nd, and if the account doesn't transfer over yet try re-activating it via MyRogers
Feel free to let us know if you are still having troubles
RogersAsif, when I log into the My Experience portion of the MyRogers site, it only gives me the listen button under Spotify. I do not see any option for spotify account management. I do have 2 lines with 2 spotify accounts, the other one seems to be fine as it shows current subscriptions as ROGERS. When I call rogers live agents, they seem to have no clue on how to fix this problem. I upgraded my plan mainly for the free 2 yr spotify and I would like to ensure my spotify account remains active so I would lose my playlist.
I'm having the same problem with Spotify. I upgraded to a Share Everything + account yesterday. When I press the Select button for Spotify on the "Manage Your Share Everything +TM Plan" page, it displays the following error:
We're sorry, but we can't currently proceed with your Spotify subscription selection. Please try again later.
When I select Shomi or Texture, it shows me a license agreement and a Submit button, which I assume is what is supposed to happen for Spotify.
I'm not sure what you mean. When I follow the @CommunityHelps link I get to a page that gives me no way I can see of contacting you.
I'm able to choose Spotify now from my side, would you please attempt to subscribe to Spotify it should be working now. Let us know the outcome, thank you for your patience.