I have an S2LTE and Kies advsied of an update this morning, It got stuck at 3% and I left it for over 3 hour. I had no choice but to remove the battery/unplug. Now the phone is in recovery mode and when I attempt Kies recover it fails at 0%.
I called rogers and my warranty was over last month and their not helping
Hey I had problems with battery life, 4 hours from charged to dead as long as you didnt use it, less if you did. I called rogers, even though my phone is 6 months old and under warranty they told me they would do nothing and told me to contact samsung. Samsung was helpfull, the agent I spoke to told me that there were "massive problems" with the rogers version of jelly bean for the sgh i727r. He advised me that because of the problems, even if phone is out of warranty, rooted, or has had custom roms installed( flash counter triggered) they will repair phone for free. they sent me a prepaid ups shipping label to return phone, and the turn around time is half what rogers advised me as well.
I should add i fixed my phone. I used odin, and flashed clockwork recovery. Wiping data/reset, clearing cache and wiping delvic cache did not work, still had battery issues after installing rogers stock jellybean rom, so i did it again and used a program called darkside superwipe in addition to reset and clearing caches. phone seems ok, but i am going to send it back anyway, the phone spent a day with the battery hot to the touch. if it was turned on it discharged slowly even if it was plugged into the charger who knows what that did to the battery or motherboard.....